PanelDue 7i always 'connecting' issue

customPrint

Hi Phaedrux,

Thank you for the help, but still no luck. Going down your list.

Yes I was able to flash the board with bossa, but not luck connecting usb or either-net, post flash. Again bossa did say "successful" when done flashing.
The /sys folder did/does look good from what I can tell. Screen grab attached

The /www file was empty so added the contents from the DuetWebControl-SD.zip

Tried "http://duet3/local", as well as "http://duettest.local/" from the "Getting Connected to your Duet" instructions.

Still no luck connecting. I looked for the ip address both through my computer using cmd/arp -a and when the computer and printer were (cable) connected to the router and I was logged into the router. In both cases nothing stood out to me as 'the printer' (even dis/connected the printer looking for changes in DNS/DCHP lists - no change), but I'm not a pro at network protocol/deciphering.

If it matters when the printer was connected directly to my computer or the router, none of the either-net port LEDs were blinking, as compared to when my computer is directly connected to the router. Checked cables and they are good.

Phaedrux

When you used bossa to flash the board did you remove the reset jumpers after?

May help to go through this: https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

customPrint

@Phaedrux Yeah the jump is removed, as I was using an alligator lead. I'll go through the list on that link.

customPrint

@Phaedrux So I re-flashed the FW, and again it said 'success', though no change in non-operation.

Went through the list and most looks good. but did notice that the Diag LED is dimly lit all the time. Never changes unless power is removed. According the troubleshooting link if it's lit it might be stuck in a boot loop. However nothing I try from the list changes the LED, and again it's dimly lit, nowhere near as bright as the various voltage LEDs.

Thoughts?

Phaedrux

Screenshot of the settings used on Bossa?

dc42

@customPrint said in PanelDue 7i always 'connecting' issue:

@Phaedrux So I re-flashed the FW, and again it said 'success', though no change in non-operation.

Went through the list and most looks good. but did notice that the Diag LED is dimly lit all the time. Never changes unless power is removed. According the troubleshooting link if it's lit it might be stuck in a boot loop. However nothing I try from the list changes the LED, and again it's dimly lit, nowhere near as bright as the various voltage LEDs.

Thoughts?

Dimly lit normally means that it is still in Bossa port mode. This will happen if you left the Erase jumper fitted while running Bossa, or you didn't check the correct three boxes in Bossa before telling Bossa to write the firmware. When Bossa has finished, press the Reset button.

customPrint

@dc42

Hello guys,

I place the board in 'Erase mode' by shorting the erase pins using the end of an alligator jumper, so there's no way it's left in place by accident. When it's shorted, I hear a 'USB device is connected' beep and Com 5 becomes and option in the "Serial Port" pull-down menu, in Bossa.

I tried to upload screen grab but keep getting "Something went wrong while parsing server response" But, for what it's worth.

Port: Com5 - As mentioned above.
Lock, Boot from Flash & Erase all are selected.
"Write Completed..." and "Verify..." are "Successful".
*Bottom, left corner of window: "Connected"
*Bottom middle of window: "ATSAME70x20"

Again - before, during, after, & post Reset, the DAIG LED is dimly lit. Never changes.

When I get a chance I'll take a look at the board to see if the Erase pins are soldered - 'short'.

dc42

That all sounds good. Are you sure you successfully downloaded and installed the correct firmware file?

customPrint

Damn it. Apparently selected wrong Duet3D firmware. I'm connected.

Thanks for the help and sorry for wasting your time.

Have a good weekend and stay healthy.

-Peter

Phaedrux

Glad you got it sorted out. No wasted time if you learned something.

customPrint

I am.

Thanks again