Faulty Toolboard 1LC V1.1?

MartinNYHC

DWC shows heater fault and a temperature of 2000. And yes, all boards are running 3.3.

MartinNYHC

31/07/2021, 18:39:30 	M122 B121
Diagnostics for board 121:
Duet TOOL1LC firmware version 3.3 (2021-06-15 16:12:58)
Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
Never used RAM 2592, free system stack 2789 words
Tasks: Move(notifyWait,0.0%,153) HEAT(delaying,0.0%,117) CanAsync(notifyWait,0.0%,65) CanRecv(notifyWait,0.0%,76) CanClock(notifyWait,0.0%,65) ACCEL(notifyWait,0.0%,61) TMC(notifyWait,2.8%,57) MAIN(running,92.1%,352) IDLE(ready,0.0%,27) AIN(delaying,4.9%,142), total 100.0%
Last reset 00:00:51 ago, cause: power up
Last software reset data not available
Driver 0: position 0, 760.2 steps/mm, standstill, SG min/max 0/0, read errors 0, write errors 0, ifcnt 12, reads 25486, writes 12, timeouts 0, DMA errors 0, steps req 0 done 0
Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
Peak sync jitter 0/5, peak Rx sync delay 192, resyncs 0/0, no step interrupt scheduled
VIN: 24.0V
MCU temperature: min 25.9C, current 30.5C, max 30.5C
Ticks since heat task active 27, ADC conversions started 51022, completed 51021, timed out 0, errs 0
Last sensors broadcast 0x00000002 found 1 32 ticks ago, loop time 0
CAN messages queued 297, send timeouts 0, received 367, lost 0, free buffers 37, min 37, error reg 0
dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0
Accelerometer detected: yes, status: 00
I2C bus errors 0, naks 0, other errors 0

MartinNYHC

MartinNYHC

Oh yes, and i forgot to mention that there is also a Duet3 3HC expansion board.

Duet3 6HC -> Duet3 3HC expansion -> Duet 1LC

31/07/2021, 18:41:29 	M122 B1
Diagnostics for board 1:
Duet EXP3HC firmware version 3.3 (2021-06-15 16:12:41)
Bootloader ID: not available
Never used RAM 159016, free system stack 4400 words
Tasks: Move(notifyWait,0.0%,160) HEAT(delaying,0.0%,118) CanAsync(notifyWait,0.0%,69) CanRecv(notifyWait,0.0%,82) CanClock(notifyWait,0.0%,71) TMC(notifyWait,7.3%,63) MAIN(running,91.4%,410) IDLE(ready,0.0%,39) AIN(delaying,1.3%,263), total 100.0%
Last reset 00:02:49 ago, cause: software
Last software reset at 1970-01-01 04:33, reason: HardFault, available RAM 159104, slot 2
Software reset code 0x0060 HFSR 0x40000000 CFSR 0x00000001 ICSR 0x00000803 BFAR 0xe000ed38 SP 0x20005ad8 Task MAIN Freestk 3093 ok
Stack: 00000000 00000000 200014d8 a5a5a5a5 00000003 00013325 a5a5a5a4 41000000 bf800000 00000000 e200c224 4112e83a 610a0114 3020e80e 010588c4 01288500 42ae4720 24430008 0a240c0b 79340290 3a36d584 41280000 40c9d979 3f3567d9 80000010 a5a5a5a5 a5a5a5a5
Driver 0: position 0, 80.0 steps/mm,  standstill, reads 955, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
Driver 1: position 0, 80.0 steps/mm,  standstill, reads 956, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
Driver 2: position 0, 80.0 steps/mm,  standstill, reads 957, writes 11 timeouts 0, SG min/max 0/0, steps req 0 done 0
Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
Peak sync jitter -1/10, peak Rx sync delay 180, resyncs 0/0, no step interrupt scheduled
VIN: 24.0V, V12: 12.2V
MCU temperature: min 26.6C, current 32.2C, max 32.2C
Ticks since heat task active 235, ADC conversions started 170164, completed 170163, timed out 0, errs 0
Last sensors broadcast 0x00000000 found 0 240 ticks ago, loop time 0
CAN messages queued 594, send timeouts 0, received 1982, lost 0, free buffers 37, min 37, error reg 100000
dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0

MartinNYHC

Just disconnected the 3HC expansion board and connected the 1LC directly to the main board. Result is the same.

tecno

@martinnyhc

Check all connections to/from 1LC

MartinNYHC

Did that several times. I'm debugging since the morning when I simply replaced the toolboard.

There are only two, power and CAN bus. That's the reason why I'm using it

tecno

@martinnyhc
Also using V1, had this problem = bad connection on CAN or the thermistor.

dc42

@martinnyhc if you send M308 S1 what response do you get?

Have you tried using the temp0 connector on the tool board instead of temp1?

MartinNYHC

31/07/2021, 19:34:26 	M308 S1
Sensor 1 type Thermistor using pin 121.temp1, reading 2000.0, last error: bad Vssa, T:100000.0 B:3950.0 C:0.00e+0 R:2200.0 L:-22 H:-1

dc42

@martinnyhc if you disconnect the thermistor from the tool board, do you still get the "bad VSSA" response to that command?

MartinNYHC

Yes, it's the same result.

And yes, I already tried temp1. I tried everything I could think of Tried to isolate the problem but unfortunately without success. Lucky me, that I have so many spare parts except a toolboard.

31/07/2021, 19:39:18 	M308 S1
Sensor 1 type Thermistor using pin 121.temp1, reading 2000.0, last error: bad Vssa, T:100000.0 B:3950.0 C:0.00e+0 R:2200.0 L:-22 H:-1

dc42

@martinnyhc the "bad VSSA" error even with no thermistors connected suggests a faulty tool board. Please send an email to warranty@duet3d.com.

MartinNYHC

Will do so. Thanks for our support.

tecno

@martinnyhc

Looking at the picture there is no CAN terminator or is there?

MartinNYHC

@tecno said in Faulty Toolboard 1LC V1.1?:

terminator

It is, but on the back

tecno

@martinnyhc

OK, just checking

dc42

@martinnyhc said in Faulty Toolboard 1LC V1.1?:

Will do so. Thanks for our support.

No problem, I'm sorry for the inconvenience.

Note to warranty processing: check F1 R32 R36 R47

MartinNYHC

@dc42 said in Faulty Toolboard 1LC V1.1?:

Note to warranty processing: check F1 R32 R36 R47

Sorry, but what does that mean?

T3P3Tony

@martinnyhc Just @dc42 letting us know things that should be tested on the board. Please email warranty@duet3d.com. with this thread and we will take it from there.