Where is the quick start guide for this board???
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If reading 4 pages of text becomes impossible for modern engineers, I fear for the futur of my kids!
I can understand that the Duet documentation does not match the documentations you usually read, and it can be disturbing. But you can't say there is no usefull information at all! I myself had to ask on forum to clarify a few points when I setup my Duet, but I found most of the instructions on the wiki. And I often read it to retreive what I need.
Again, the wiki can be improved, and users where asked how it could be: https://www.duet3d.com/forum/thread.php?id=2853
Feel free to add input
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Hi Vlad,
I can only share from my experience. From setup, I went to this site, clicked on Documentation and searched for wifi. First link provides step by step for what firmware is needed which was not difficult for me. I understand the board to be rather good, perhaps expensive for some, however there is no language barrier to asking questions on forum when I got stuck, which was with operations of the printer, not the setup/firmware part. Perhaps it is just my logic that is in harmony with what is being provided. Again, please provide links to products and documentation that you felt was excellent and point out the features you liked. Perhaps this can improve and help for next users of similar background to yourself. I would like to help out. -
We're working on some step-by-step guides, but they are not ready for publication yet.
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Documentation is easy when you have a basic product that has maybe one firmware update every 6 to 12 months. What we have here is an advanced product, the features of which are driven by end user requests. The developers make every effort to instigate these user requests. As a result, the functionality of the board is continuously being added to and there are multiple firmware updates on a monthly, sometimes weekly, basis. This isn't the developers fault - it's us users requesting all these additions. Naturally the documentation may lag behind or become fragmented in such a fast moving environment.
Maybe the answer is to stop all future development and ignore the list of feature requests, in order to get the documentation in a format that small children can understand. This will no doubt lead to numerous rants from other users who will be throwing their toys around saying "bu**er the documentation, I just want this "xxxxx" feature and I want it now!". The developers are treading a fine line in order too keep everyone happy.
Personally I don't mind having to spend a minute or two finding a particular piece of information when I can ask for CoreXYUV kinematics, or firmware retraction of multiple filaments simultaneously, and have that implemented in a matter of hours!
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So this will probably get me flamed but …
I recently built a CoreXY and had no experience at all with 3D printers but was able to follow the wiki and ask questions in the forum and was able to get the Wifi working without much hassel.
and specifically the wireless connectivity
https://www.duet3d.com/wiki/Getting_connected_to_the_Duet_WiFi
Maybe its the gCode your struggling with? It also sounds to me like you bought something that you couldn't afford based on how many times you've repeated how much you spent.. we all paid a premium price for a premium product.
Since you're now invested in the product I would probably change the negative attitude and approach things from a more positive side if you expect forum users to help you iron out the problems you're having. Also, I would keep in mind this is a "Family" business and probably nothing like those big companies that you deal with all the time in your engineering world.
just my two cents… have a Merry Christmas!
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Hi Vlad,
I found the documentation easy enough, sure it's not a toaster it's semi-pro/pro 3d printer controller. A great deal of time and money has been spent making this board do the job it should do, print stuff really well.
Compare it to marlins documentation or smoothieware and it doesn't look bad at all.
This forum is one of the friendliest and most helpful in 3d printing. Can you name another product you can buy which is not only the best in its class but where the lead developer personally answers the support questions and modifies future release to help you,happily,quickly and helpfully? You've arrived shouting a hail of criticism, and been met with calm polite suggestions, most other forums would have used much more colourful language.
You are at the bottom of a steep learning curve but once you reach the middle or the top you'll quite likely look back at this time and wonder what the fuss was all about. Why not offer to help you have some experience and a useful outside perspective to bring to it?
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"Cant find the documentation, this sucks"
"Ok, i find it"
"The documentation dont have a youtube tutorial, this sucks" -
A YouTube tutorial would be good. I'll make one if I get chance.
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Since you're in Cali, where/why/how did you pay $360 for a Duet?
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I saw the setup of the duet wifi I bought as being due to the number of cnc machines/robots its able to control. Its not a plug and play solution. I found it to be well worth the required effort, but effort is required.
The EASY WAY I used while learning was the reprap firmware configurator https://configurator.reprapfirmware.org/ and even though you have to build an entire FW zip every time you can unzip and choose piece by piece of g code to use, or just upload it completely. The WIFI setup portion of the configurator would solve your issue. -
I'll admit the documentation is lacking in some areas (mainly due to how fast dc42 is developing the fimrware!) but it's by far better than most boards i've had in the past. Plus if you have an issue, post here and dc42 usually replies with an answer the same day.
Please refrain from hyperbole, it make it hard to take you seriously.
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Looking froward to you sifting though all the "garbage" ,which most of us were able to do without a hitch, and writing your own step by step guide on how you did it. Since clearly you have an abundance of knowledge Ill be calmly waiting for awe-inspiring guide. Also if you have any question please refer to the documentation. Fun Fact: they tend to hide the documentation in there.
Well, I had nothing but embarrassment ever since this board arrived. Not really sure what all this hype is about. The main problem is the lack of any documentation apparently. Despite the great effort you guys made writing literally million words, the proper documentation simply does not exist. Every time I try to find something actually useful in setting up your hardware, I only find some useless gibberish there unrelated to actual setup. I built my own CNC machine and a COREXY 3D printer in the past, so no, I am not a total noob. And yes, I know how proper documentation should look like. This is by far the most poorly documented DIY board that I have ever purchased. Now I am struggling to find such simple thing as HOW TO CONNECT THIS THING TO WIFI NETWORK??? I mean, am I really asking for too much? A simple guide? $360 asking price and now I have to sit weeks scratching my head about how to make the damn thing do a simple wifi connection?
I paid over $360 for this hardware, I think the minimum I deserve from your company is proper documentation and support. The production cost of this hardware is under $70 and you ask for $360 which I paid. At such a great profit margin, wouldn't it be fair to at least work on some simple support documentation? I am not gonna ask you for the interface to look good, this is probably not gonna happen. But can you at least explain clearly WHAT you created and how to make it work? Tired of digging in your documentation page that only reminds me of a junk yard, with a hell ton of everything, but actually nothing useful.
The board cost alone is close to what basic laptop would cost and I do not expect that I have to finish the development of this myself, because it if your job, not mine. By offering product on a market you bare a responsibility of offering something that works as you describe on your page. So far, there is weeks of hard and not-fun work with this half-assed product between a paperweight that lies in front of me and an actual working 32bit board that can control a 3D printer. Not cool guys, NOT COOL. Over a year of market presence and sales and "we are working on producing a user guide". I think this is insane.
$100 screen can do nothing but control it's own brightness and the baud rate of connection to the main board. Apparently you do not need to offer a 7in option, because there is no use to it, there is no user interface. Why would anyone want to stare at ugly big screen? Can't comment on smaller versions, but 7in has a truly ugly interface and I am not sure who would want to see this on their expensive machine. You want to sell expensive things, which market CAN buy, but have no idea what it takes. Apparently you do not even understand that you have to invest a little into UI development for this product. Not sure who in a healthy mind would accept such ugly not convenient interface (if it can be called that) for the price that you are asking for it. At this price range your customers are no longer people with low income and low standards. And the price has to match the value.
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"The documentation dont have a youtube tutorial, this sucks"
Oh yes : The least that could be expected was an unboxing video. Struggling getting my newly purchased DUEX5 out of the package
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Only got 1 thing to add:sell the board kid, and go to the very well documented marlin
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Only got 1 thing to add:sell the board kid, and go to the very well documented marlin
That's a good option for people who don't care about having the best print quality, and can't be bothered to learn a new system.
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Only got 1 thing to add:sell the board kid, and go to the very well documented marlin
Heh, I'm pretty sure that's irony
Having setup bots with Sailfish/Mightbyboard, Marlin/Rumba, Repetier/RADDS, and RRF/Duet… RRF/Duet has been hands-down the easiest one to configure and get going. Doesn't mean it's actually easy to do (nothing in 3d printing is actually easy IMO), I do agree with some of the issues in this thread. A "Duet/RRF Setup for Beginners" wiki page would be a very good thing.
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Well to be honest it wouldn't be bad for who is new to have a guide on the terms and meanings. Which I have been looking for on the web but have yet to find. Well all the pieces are there but mixed in with other things so its harder to find and figure things out. Like a puzzle you have to put all the picese together to see the big picture.
Some things like motor drive 0 forward is simply if you know from what point of view.
Been working with software from when there was no monitor or mouse, and Steve Jobs was in his garage, but a typewriter so yes if you keep looking you can find the answer. Even if right now I would rather be printing than figuraing things out.
I have a 2 3D printers Solidscape which i can take apart and put back together after using them so long, but I never built them.
I'm still trying to understand why my endstops don't stop the motors which I'm sure I saw something the other day when looking for somethings else.
So yes more than a detailed manuale which is impossible seeing the fast evolution of the board a guide to the terms and meanings.
and how to apply them would be better. -
I'm still trying to understand why my endstops don't stop the motors which I'm sure I saw something the other day when looking for somethings else.
In a general sense or just for homing? I think "endstops" are better called "homing switches" in 3d printing. Most 3dp controllers I've used default to only using them as homing switches, ignoring the switch state all other times. This is to prevent stray interference from halting the machine. That said, you could set up stall guard to stop the machine if it detects a stall.
If it's not stopping homing, it might be an incorrect setup of M574 or incorrect wiring of the switches.
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Everything can always be documented better but suffice it to say duet documentation is sufficient for 99.9% of its users.
