Duet 2 WiFi - Config Issues or bad board? Belt Printer
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I do have the jumper set that way. See attached photos. I am very much leaning towards that there is a board problem. As some functions work just fine while others don't. I think it is time to start the RMA process. As there has been no other Aha!! moments.
Thanks for your help on this.
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undefined KnightBelt marked this topic as a question
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Needing to get this addressed. How do I get an administrator or a moderator to engage on this thread?
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@KnightBelt btw, when and where was it purchased?
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@jay_s_uk
on 3DMakerWorld Inc. through Amazon Dec 15th, 2022. Came out of the box to this machine last month (May). I have contacted them and they are waiting for this process. -
Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
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Thank you for your quick response
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@KnightBelt I can see slivers of metal on some of the pictures, eg on the top of the main microcontroller, and something on one of the 3.3V regulator pins. I suggest you disconnect everything from the board, remove the board from its housing, and give it a thorough clean. Then reassemble, checking there is enough clearance behind the board that nothing is shorting out behind, and test each connection as you connect it, starting with the X stepper. You also seem to have bent/broken off some of the connector tabs?
Ian
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You definitely got my attention and got me out from behind my desk. Was hoping for that Aha moment. I just took the board and used canned air over a black piece of paper. What you see is white and red (it looks orange) shavings and possibly a hair. The board sits in a PLA+ tray (three parts, red, white, and orange as it is a long tray) that has a tendency to make these shavings that you see when I take out and put it in. The board is completely isolated, and the bottom rests on the PLA+ only on the edges with no contact on solder points. The items you pointed out are PLA+. I know the Duet is a solid product so I would be OK with the problem being between the chair and the keyboard. As long as I knew what it is and learn from it.
As for the connector tabs, nothing is broken, bent yes. Direct plugging a fan in bent them out a bit. They still lock a KK connector in.
Thank you for your help and for pointing out that I need to address this issue as I don't want plastic shavings everywhere.
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@KnightBelt These are the sorts of bits I saw:
If they are just bits of plastic, then that shouldn't hurt, but some look a bit more metallic. If you've blown it off with compressed air and still no improvement, I'd say follow through on the warranty replacement.In the picture of the back of the board, the light is shining on the soldered pins of the X driver, do they look properly soldered?
Ian
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@droftarts
From left to right the first two are Orange DuraMic PLA Plus and the third arrow is pointing to White Esun PLA+. Board is reinstalled. Taking it out (for a walk and cleaning) unfortunately did not solve the issue. Thanks again for pointing this out, without your keen eye and me blowing it on to a clean catch sheet I would have most likely not caught this. -
undefined KnightBelt has marked this topic as solved
