After updating to 3.4.0beta2: faulty heater 1, -273.1C.

dc42

@jbarros thanks for that data. It seems that some tool boards work well with the new firmware, including all of mine and one of yours, while others give errors and when calibrated the L value is either very negative or out of range.

Please run the following two commands on your system, with firmware 3.4.0beta2 installed on the tool board, and report the responses (replace B121 by the CAN address of then tool board, if different):

m122 b121 p1007 a{0x806020}
m122 b121 p1007 a{0x4200442c}

jbarros

@dc42 said in After updating to 3.4.0beta2: faulty heater 1, -273.1C.:

@jbarros thanks for that data. It seems that some tool boards work well with the new firmware, including all of mine and one of yours, while others give errors and when calibrated the L value is either very negative or out of range.

Please run the following two commands on your system, with firmware 3.4.0beta2 installed on the tool board, and report the responses (replace B121 by the CAN address of then tool board, if different):

m122 b121 p1007 a{0x806020}
m122 b121 p1007 a{0x4200442c}

On the "bad" Toolboard:

M122 B20 p1007 a{0x806020}
Address 0x00806020 value 0x19344fff

M122 B20 p1007 a{0x4200442c}
Address 0x4200442c value 0x00000707

On the "good" Toolboard:

M122 B20 p1007 a{0x806020}
Address 0x00806020 value 0x19546fff

M122 B20 p1007 a{0x4200442c}
Address 0x4200442c value 0x00000707

Thank you for looking at this and I have 3 more Toolboards (that I wish now they were v1.1 ), all v1.0, if required for any testing.

dc42

@jbarros @CadetC @pixelpieper does any of you live in UK?

jbarros

@dc42 said in After updating to 3.4.0beta2: faulty heater 1, -273.1C.:

@jbarros @CadetC @pixelpieper does any of you live in UK?

If this were an usual year I'd say we were a British colony at this time of the year but alas no, I live in Portugal

PS: I have a close relationship with one of your partners here, let me know if you want me to send you something through them (B2B shipping).

CadetC

@dc42 said in After updating to 3.4.0beta2: faulty heater 1, -273.1C.:

@jbarros @CadetC @pixelpieper does any of you live in UK?

Unfortunately I don't live in the UK, in my case it's Poland

pixelpieper

@dc42 sorry, I am in Switzerland...

Serge

Living in France.

CadetC

@dc42
So what do you think? Are our problems caused by software bugs or could it be a hardware problem? What's the prognosis?
Should I return my toolboard as faulty under warranty? Or is there a chance that it will work as it should?

dc42

@cadetc I hope to find time to look into this again tomorrow.

Sotidii

@dc42
m122 b121 p1007 a {0x4200442c}
Address 0x00000000 value 0x20008000

m122 b121 p1007 a {0x806020}
Address 0x00000000 value 0x20008000

dc42

@sotidii said in After updating to 3.4.0beta2: faulty heater 1, -273.1C.:

@dc42
m122 b121 p1007 a {0x4200442c}
Address 0x00000000 value 0x20008000

m122 b121 p1007 a {0x806020}
Address 0x00000000 value 0x20008000

Please run those commands again, without a space between 'a' and '{'.

Sotidii

@dc42
m122 b121 p1007 a{0x806020}
Address 0x00806020 value 0x19147fbe
m122 b121 p1007 a{0x4200442c}
Address 0x4200442c value 0x00000607

dc42

@sotidii @CadetC @pixelpieper @Serge thanks for your patience.

I have tested the new firmware on 9 tool boards and I don't get a problem reading temperatures on any of them. So I would ask you for some more help. I will apply the changes made to the new tool board firmware a few at a time on top of version 3.3 in order to pin down which change introduced the problem.

I have put new tool board firmware at https://www.dropbox.com/sh/heg82sqvhpqb670/AAARGaD-zLptgnHj-PiqiwQBa?dl=0. Please can you try installing this firmware on your tool boards and let me know whether the temperature readings are OK or not. It identifies itself as version 3.3+test1.

CadetC

@dc42
RRF3.4b2 on Duet3
Toolboard v 1.1

m122 b121
Diagnostics for board 121:
Duet TOOL1LC firmware version 3.3 (2021-06-15 16:12:58)
Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)

After toolboard firmware change
RRF3.4b2 on Duet3
Toolboard v 1.1

unM122 B121
Diagnostics for board 121:
Duet TOOL1LC firmware version 3.3+test1 (2021-08-20 16:51:53)
Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)

I think it's fine

Sotidii

@dc42
29=29 OK!

jbarros

@dc42
My temperature is ok with this version.

dc42

Thanks, all! Please can you now try the firmware file Duet3Firmware_TOOL1LC_test2.bin at https://www.dropbox.com/sh/heg82sqvhpqb670/AAARGaD-zLptgnHj-PiqiwQBa?dl=0.

Sotidii

@dc42
29=29 Ok

jbarros

@dc42
Temps good on test2

dc42

Thanks again! Please try firmware Duet3Firmware_TOOL1LC_test3.bin at https://www.dropbox.com/sh/heg82sqvhpqb670/AAARGaD-zLptgnHj-PiqiwQBa?dl=0. If the temperature readings are OK, please use M115 B<can address> to confirm that the firmware installed on the tool board is the test3 version.