Duet 3 Extruder control disabled

[droftarts]

@oliof his screenshot shows the tool active, at 200C, and the extruder buttons greyed out.

Ian

[oliof]

@droftarts sorry I didn't look at the screenshot closely enough

[Ralms]

@droftarts said in Duet 3 Extruder control disabled:

@Ralms said in Duet 3 Extruder control disabled:

Hm, ok, quick question, I don't have yet a Raspberry Pi to control the Duet.
How straight forward / safe is it to do when using the duet directly over the network?

Should be fine. You should be able to upload the Duet2and3Firmware-3.1.1.zip
file in DWC from https://github.com/Duet3D/RepRapFirmware/releases/tag/3.1.1 to update firmware and DWC at the same time. 3.1.1 is a very stable release, but do read the update notes.

Ian

Man, this was stressfull...

Ok after trying 3 times to upgrade the firmware, it eventually did it successfully.

First, Bossa got stuck saying "Writing Page 0 (0%)".
I've waited around 5 mins and nothing, so I decided to stop it.

Turn everything back off, turn back on, then Bossa didn't want to write, then was crashing....
Eventually, restarted Bossa, reselected everything including the bin file.

Tried to do "Read", which it did. So I was like: Ok, lets try to Write then and Verify.
Bossa Wrote the firmware and verify was successfully, however I noticed that the .bin file had it's Modified Date changed and was significantly bigger.
Try to boot the Duet and nothing, stuck in Diag mode.

Ok, lets do this a third time.
Download the firmware again.
Erase everything, connect the USB cable, click Reset, Duet connected to the PC.
Restart Bossa, Select the COM port, new download firmware file, tick the boxes, Write, Verify, success.
Press Reset and Duet booted.

Takeaways from this:
The documentation for the Duet 3 on this part could be a bit better, in terms of what is the expected behaviors.
Also, please make it more clear that you have to have the duet PSU on while doing this, initially I wasn't sure.
And add a note saying that if you Read, it will overwrite the file you have selected in "Browse", Bossa is not very clear on this.

Moving forward:
I can't find any information on how to update the Duet Web Control and I'm still in 2.1.0.
Can anyone provide a link on how to do it?
I assume I will have to do it with an micro SD card reader which I have, just would like to know the steps to achieve it.

Thanks,
Ralms.

P.S.: Here is my updated M122 command output:

M122
=== Diagnostics ===
RepRapFirmware for Duet 3 MB6HC version 3.1.1 running on Duet 3 MB6HC v1.01 or later (standalone mode)
Board ID: 08DJM-956L2-G43S8-6JKDJ-3S46K-9S2YD
Used output buffers: 2 of 40 (11 max)
=== RTOS ===
Static ram: 154604
Dynamic ram: 161152 of which 20 recycled
Exception stack ram used: 296
Never used ram: 77144
Tasks: NETWORK(ready,364) ETHERNET(blocked,436) HEAT(blocked,1416) CanReceiv(suspended,3820) CanSender(suspended,1488) CanClock(blocked,1424) TMC(blocked,204) MAIN(running,5368) IDLE(ready,76)
Owned mutexes:
=== Platform ===
Last reset 00:00:30 ago, cause: power up
Last software reset time unknown, reason: User, spinning module GCodes, available RAM 76324 bytes (slot 2)
Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0444a000 BFAR 0x00000000 SP 0xffffffff Task MAIN
Error status: 0
MCU temperature: min 21.7, current 26.8, max 26.8
Supply voltage: min 12.2, current 12.2, max 12.3, under voltage events: 0, over voltage events: 0, power good: yes
12V rail voltage: min 11.2, current 11.3, max 11.3, under voltage events: 0
Driver 0: standstill, reads 19049, writes 11 timeouts 0, SG min/max 0/0
Driver 1: standstill, reads 19050, writes 11 timeouts 0, SG min/max 0/0
Driver 2: standstill, reads 19050, writes 11 timeouts 0, SG min/max 0/0
Driver 3: standstill, reads 19051, writes 11 timeouts 0, SG min/max 0/0
Driver 4: standstill, reads 19052, writes 11 timeouts 0, SG min/max 0/0
Driver 5: standstill, reads 19052, writes 11 timeouts 0, SG min/max 0/0
Date/time: 2020-08-10 20:32:37
Slowest loop: 5.14ms; fastest: 0.14ms
=== Storage ===
Free file entries: 10
SD card 0 detected, interface speed: 25.0MBytes/sec
SD card longest read time 2.4ms, write time 0.0ms, max retries 0
=== Move ===
Hiccups: 0(0), FreeDm: 375, MinFreeDm: 375, MaxWait: 0ms
Bed compensation in use: none, comp offset 0.000
=== MainDDARing ===
Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
=== AuxDDARing ===
Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
=== Heat ===
Bed heaters = -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
=== GCodes ===
Segments left: 0
Movement lock held by null
HTTP is idle in state(s) 0
Telnet is idle in state(s) 0
File is idle in state(s) 0
USB is idle in state(s) 0
Aux is idle in state(s) 0
Trigger is idle in state(s) 0
Queue is idle in state(s) 0
LCD is idle in state(s) 0
SBC is idle in state(s) 0
Daemon is idle in state(s) 0
Aux2 is idle in state(s) 0
Autopause is idle in state(s) 0
Code queue is empty.
=== Network ===
Slowest loop: 11.53ms; fastest: 0.03ms
Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions Telnet(0), 0 sessions
HTTP sessions: 1 of 8
- Ethernet -
State: active
Error counts: 0 0 0 0 0
Socket states: 5 2 2 2 2 0 0 0
=== CAN ===
Messages sent 0, longest wait 0ms for type 0
=== Linux interface ===
State: 0, failed transfers: 0
Last transfer: 30662ms ago
RX/TX seq numbers: 0/1
SPI underruns 0, overruns 0
Number of disconnects: 0
Buffer RX/TX: 0/0-0

[Ralms]

Ok,
Decided to give it a try to what the Duet 2 documentation mentioned and it updated.
https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_If_your_Duet_2_WiFi_is_running_main_firmware_1_19_or_later

Now on Duet Web Control 3.1.1

With the increasing number of boards from Duet, it would be a good move to centralize some of the information on the Wiki, like having a location for the Web control update instead of being mixed in the middle of specific boards docs.

At last but not least, I'm happy to report that after updating Duet Web Control, that the Retract/Extrude button is fixed

Thank you everyone for the assistance.

Into the next challenge on figuring out how to do manually mesh bed level like I used to do on Marlin

[Phaedrux]

Thanks for the feedback. I think you chose the hardest path possible to update unfortunately.

It should have been made more clear that all you had to do to update the firmware was upload the 3.1.1 zip file as is to the /sys folder via DWC. Generally no need for Bossa unless you don't have access to the board via network or USB terminal.

The zip file contains all the files necessary for firmware and DWC and when uploaded it gets detected and extracted and installed automatically.

[droftarts]

@Phaedrux I said https://forum.duet3d.com/post/171768:

You should be able to upload the Duet2and3Firmware-3.1.1.zip
file in DWC from https://github.com/Duet3D/RepRapFirmware/releases/tag/3.1.1 to update firmware and DWC at the same time.

Not sure why @Ralms took the Bossa route!

Ian

[Ralms]

@Phaedrux said in Duet 3 Extruder control disabled:

Thanks for the feedback. I think you chose the hardest path possible to update unfortunately.

I just followed what the documentation said to do, didn't know that was an option.

@droftarts said in Duet 3 Extruder control disabled:

@Phaedrux I said https://forum.duet3d.com/post/171768:

You should be able to upload the Duet2and3Firmware-3.1.1.zip
file in DWC from https://github.com/Duet3D/RepRapFirmware/releases/tag/3.1.1 to update firmware and DWC at the same time.

Not sure why @Ralms took the Bossa route!

Ian

When I searched for how to update the firmware I got to here:
https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware

Which mentioned right at the start "The Duet 3 stand-alone process is similar; the Duet 3 + Pi process is quite different. See Getting Started with Duet 3 for more information."

So I followed the link "Getting Started with Duet 3" which sent me to:
https://duet3d.dozuki.com/Wiki/Getting_Started_With_Duet_3#Section_Updating_Duet_3_main_board_firmware

Where mentions 3 ways:

• "Raspberry Pi SBC" - Don't have one right now, doing standalone.

• "Use Duet Web Control" as usual - When checking that link, mentioned about going to Settings, then General Tab, and upload the files.
  Neither on DWC 2 or 3 this matches the real options on my board.
  First there are no tabs, just the menu on the left.
  And in "Settings -> General" there is no upload button.
  As I was in the version 2.1, I assumed it was something new on Version 3, so this wouldn't work for me.
  I do see now the note of "(For DWC2, go to the system page)", but these shouldn't be layed out like this.
  Instead should be DWC1 + Steps
  Then DWC 2 or 3 + steps.

• "As a 'fallback' recovery, update firmware via BOSSA on USB" - This was the last and only option that fits my scenario, that is why I took it.

This is mainly the reason on my criticism with the documentation.
Although I'm fairly handy with PCs and electronics, getting a Duet board for the first time is still scary at first due to being an expensive part considering the average Chinese printer price or even something like a Prusa Mini, as such I didn't want to make any mistakes.
The fact that the documentation is so fragmented resulted on a lot of questions. For example almost all docs about Update firmware clearly mentions on the start to be for "Duet 2 WiFi, Ethernet and Maestro", so as a user I was like: So where is Duet 3?

Like I've recommended, I would be to try centralize everything that is possible, such as Microsoft does with their docs.microsoft.com.

Windows articles will say on the top: Applies to X, Y and Z Windows.
Then any particularity is mentioned as a note or as sections on that document, but that topic is all in the same place.

[droftarts]

@Ralms Thanks for the feedback, I see where it's not clear and will aim to rectify this tomorrow. We're in the process of updating a lot of the documentation (and there is a lot!) for Duet 3, RepRapFirmware 3, and DWC 2/3.

Windows articles will say on the top: Applies to X, Y and Z Windows.

That seems like a good approach. Will confer with my colleagues. 3-axis Windows!

Ian

[Ralms]

@droftarts You welcome.
I'm glad to provide feedback.

So far I've been pretty happy with the product, even though I was one of the unlucky guys with a board that had those defective diodes pin solders.

Here is a better example of what I've mentioned regarding Microsoft documentation.
Is more common with developer stuff:
https://docs.microsoft.com/en-us/dotnet/api/system.windows.controls.button?view=netcore-3.1

In the end there is almost 2 options:

• On top left there is the drop down to select a version.
  Although this option, depending on how the wiki is organized, might result on a bigger overhead with duplicated pages.

• On the top middle of the page, clearly identifying the applicable stuff.
  In my example page is a Namespace, Assemblies, Classes inheritance, etc, but it can be adapted in this case for multiple products.

You got the point

Thanks,
Ralms.

[droftarts]

@Ralms Thanks for the example. Unfortunately, we are rather limited by the Dozuki software (developed and used by ifixit.com) we use for documentation. There's no drop down selection, tabbed content or even ability to hide sections. It would be good to have documentation specific for each board and RRF version, but that would mean a lot of duplication of pages, so it's a case of putting the most relevant information first, then having notes for other variations. Not ideal, but all that can be done within the current limitations.

We're always on the look out for alternatives (preferably open source or at least with a low cost of entry), particularly if the existing documentation can be ported easily, so welcome any suggestions.

Ian