Firmware Upgrade

MartinMV

does not work

m552 s0
ok
m977 s1
Warning: M977: Command is not supported
ok
m991 s1
Warning: M991: Command is not supported
ok
M997 S1
Error: M997: File 0:/firmware/DuetWiFiServer.bin not found
ok

jay_s_uk

@MartinMV in what way? You need to give a bit more information than "does not work" otherwise you ain't going to get any help

MartinMV

@jay_s_uk

why cant your firmware function when uploaded, are we in the stoneage here?
I mean you take premium prices for this shit and then it just should work every time.

MartinMV

@MartinMV

what about I send you my board and I get it back with the newest firmware installed at your cost?

jay_s_uk

@MartinMV ok, thanks for your input. Good luck getting your issue sorted

MartinMV

@jay_s_uk

I just followed your instructions and it bricked the device.

You want to fuck me now?
It will cost you more than my device in the future, I will not forget and tell everyone about your way damaging things and standing in for the repair.

Maybe I even will make a vid about it.

I hope you go broke with this kind of support.

jay_s_uk

@MartinMV I don't work here....

MartinMV

@jay_s_uk

you just closed two of my threads... if this is your hobby, then be it...

But however I have written to Duet3D and demand compensation for their moderator linikng files that bricked my board. Can t be that they not tested it and bricked another board 2 years before without removing the faulty firmware in the meantime.

droftarts

@MartinMV It sounds like the WiFi firmware didn't flash properly. This occasionally happens, and the RRF 3.3 update seems to be the most susceptible to this, because of the transition to putting the firmware files in the /firmware folder, rather than the /sys folder like older firmware versions. The main firmware is fine. Connect via USB, send

M552 S0
M997 S1 P"0:/sys/DuetWiFiServer.bin"

This will install the WiFi firmware that's in the sys folder. This should restore functionality.

Once that's done, please take a deep breath, and moderate your tone. We're all trying to help here.

Ian

Phaedrux

@MartinMV said in Firmware Upgrade:

@jay_s_uk

does not work

m552 s0
ok
m977 s1
Warning: M977: Command is not supported
ok
m991 s1
Warning: M991: Command is not supported
ok
M997 S1
Error: M997: File 0:/firmware/DuetWiFiServer.bin not found
ok

If you send m115 what firmware version does it report?

Firmware 3.3 is a bit of a tricky one because it changes the location that firmware files are stored to a dedicated /firmware folder. Please check if that folder exists and that the files from the 3.3 zip file are present there.

chrishamm

@MartinMV said in Firmware Upgrade:

Error: M997: File 0:/firmware/DuetWiFiServer.bin not found

This message says it all, you can't update the WiFi server firmware without a firmware binary. Take out your microSD card, put it into a card reader, and check if the firmware directory exists on the root directory of the SD card. If it does, copy DuetWiFiServer.bin from https://github.com/Duet3D/RepRapFirmware/releases/download/3.5.3/Duet2and3Firmware-3.5.3.zip to that folder. When that's done, put it back into the Duet, power-cycle it, and run M997 S1 via USB serial console. That should get it going again.

Also, keep it low, I'm not going to tolerate more offenses here. We're here to help and not to get insulted.

droftarts

@MartinMV I assume one of the above posts from forum admins/mods got you going again? It would be good if you could respond with what resolved the issue for you, so that other users that have the same issue can find this thread, and don't get stuck down the same rabbit hole that you did.

Did you manage to complete the firmware update to the latest version successfully?

Ian