Printhead breaks print

[Nengerman]

If the printhead moves over the print, the nozzle touches the print (see illustration)
I use Simplify3D and DuetWifi with cartesain printer.
How can I fix that?

https://www.dropbox.com/sh/gptnp7a2knc0bcb/AAAkWowT34SfJt7hfhypn62Pa?dl=0&preview=printvoorbeeld.JPG

[dc42]

Some suggestions:

1. If S3D has an "Avoid crossing perimeters" option for travel moves, enable it.

2. Use a small amount of Z lift in your retraction settings - although this can be quite slow on non-delta printers.