People need to tread with extreme caution on this topic. As this is a Duet3D hosted site I feel the admins have the right to dictate owners of clone Duets are not welcome to seek support here, fair enough.
However in terms of the effect of clones on the original company what is the difference between me buying second hand rather than new compared to me buying a clone? For instance in the cold light of day I would have to say the logical conclusion is likely to be I am causing just as much damage to Duet3D buying second hand and asking questions on here as I would be if I had bought a clone. I would like to think I am able to pitch in and help every now and again though balancing my value to this forum.
If we support this user in their infancy in the hobby now and lightly enthuse about the benefits of original products they are far more likely to remain, become active contributors and replace their sloppy cloned parts with genuine when they can afford to do so.
In terms of intellectual property we also need to be careful. Our hobby and in some cases our livelihoods were made possible by the expiration of a patent. Is the predominant failures of the cloners is to add any innovation to the product? Cost reduction could be classed as their innovation, they after all have tooled up for injection molding rather than plastic sintering? But yes without diving too deep into politics the cloners location and legal isolation/insulation leaves our manufacturers unable to compete on a cost basis. So really you are just highlighting the failings of free market economy and blaming the end consumer who has exercised their freedom of choice rather then the governments for failing to balance this inequality. For our companies it forces rapid innovation in order to still attract people to purchase direct, and ensures they do not sit for too long. Alas without further market control the sweat shops of the world have taken the cherry from the cake for product production. Development is tough, support is tough, and selling a stable product is supposed to be the easier money bit that has now less profitable.
Bondtech essentially adapted a type of mig wire feed to a polymer filament feed. If the E3Ds Hermes (that name tickles me!) is little more than using a no-idle-roller bontech design in a re-engineered housing (the tooling for injection molding thet the cloners have done is, after all a not insignificant amount of engineering effort) are we going to be as negative about people buying E3D Hermes over Bontech?
Edit: the cherry on the cake is lost by going open source, that is the nature of the beast. But the company benefits be developing a loyal user base that in turn supports other users. When this is established the original company benefits from this free support and development that would have otherwise need to be paid for. So the cherry is not given away for free, there is a benefit.
Edit 2: This is naturally a topic that will stoke many peoples emotions and provoke strong responses. I have been wanting to raise my opinion on the matter but I do not wish to make this personal. We are free to hold whatever view on the subject that we want to! In a strange sense this is both not the individuals fault, but all of ours.