motor not moving

zecreton

@Phaedrux that made another error "you do not have permission" when i tried to transfer the file

Phaedrux

Are you running with admin rights?

zecreton

droftarts

@zecreton what are you doing when it says you don’t have permission? Moving the file to a different folder? Is do, where are you trying to move it to? Or trying to flash the firmware?

Ian

zecreton

@droftarts i just changed it to a different folder and it worked, but for the webcontrol file it says that the file exceeds flash size

droftarts

@zecreton so what is the capacity of ithe SD card? Often they are formatted for both standalone mode, and SBC mode, which can take up a lot of the space. If you aren’t using SBC mode (ie with an attached Raspberry Pi) then you can copy your config files off the SD card, reformat to use the full card size, then copy the config back on. See https://docs.duet3d.com/en/User_manual/RepRapFirmware/SD_card#formatting

Ian

zecreton

@droftarts the SD card is 16GB

zecreton

@droftarts how to copy the SD files?

zecreton

@droftarts hello?

droftarts

@zecreton Can you put the SD card in your computer? That's the easiest way to check the capacity, copy files off and format it. If you have managed to flash the firmware and can access DWC, you can also download files by highlighting all of them, right clicking and selecting 'Download as ZIP'.

It may say '16GB' on the SD card, but they can be formatted into smaller sections. If you have access to DWC, send M39 and post the response. I expect the partition on the SD card is full.

Ian

zecreton

@droftarts i don<t have an sd card slot and i can<t access DWC

droftarts

@zecreton For reading the SD card on your PC, get a Micro SD card to USB adapter from Amazon or other shop, eg https://www.amazon.co.uk/Integral-Micro-Card-Reader-USB/dp/B001JPPQS6

@zecreton said in motor not moving:

but for the webcontrol file it says that the file exceeds flash size

I may have misunderstood what you were trying to do. Did you try to flash the 'webcontrol file' to the 6XD using Bossa? Only the firmware file is flashed to the 6XD, which you already did. The webcontrol files go on the SD card. Is the 6XD working again now? If not, because you sent the 'webcontrol file' to it, re-flash with the 'Duet3Firmware_MB6XD. If it is working, DWC should still be on the SD card, and you should be able to connect to it again, same as before you erased the firmware.

Ian

zecreton

@droftarts i can't even see the mainboard port when i plug it in my computer

zecreton

@droftarts does that mean it's broken?

droftarts

@zecreton said in motor not moving:

@droftarts i can't even see the mainboard port when i plug it in my computer

Do you mean via USB? Try a different USB cable, and/or a different port on your computer. It really would help if you gave a bit more information, and describe what you have done each time.

Ian

zecreton

@droftarts it doesn't appear in the ports when i connect it, i tried a different cable and different port but it doesn't work

Phaedrux

Have you tried the reset procedure to clear the firmware again with the erase jumper?
What lights are visible on the board when you connect by USB?

zecreton

@Phaedrux well the usb light is on, so idk what's wrong
sorry i was on vacation

Phaedrux

@Phaedrux said in motor not moving:

Have you tried the reset procedure to clear the firmware again with the erase jumper?

zecreton

@Phaedrux i thought i did, but i just did it again and it worked