Warrenty claim dead on arrival not triggering
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I purchased an IR height sensor from E3D. However, I believe it to be faulty because despite the LED flashing four times, it doesn't trigger when I put my hand underneath it.
Here is a video to demonstrate the problem
https://drive.google.com/file/d/1S55BfL8XKh5kCKQlZ6t4E9QOYAN7mBoA/view?usp=sharinghttps://drive.google.com/file/d/1pSkJj-lVJO_I8RXVOtWzrVn7tdQCMrXO/view?usp=sharing
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Can you share how you have it wired and configured?
