Releasemgr file missing

[Thalios]

I get a file missing when i start release manager. (check image)

Anyone with same issue?

[Phaedrux]

Try and re-install the plugin?

[Thalios]

@Phaedrux I did, on 2 machines.

Running 3.4.5 on both. Duet 3 and Duet 3 mini 5+.

[jay_s_uk]

@Thalios one for @MintyTrebor

[MintyTrebor]

@Thalios Assuming you have downloaded the correct version of the plugin for your RRF/DWC version, then I suspect this is a local issue. There was a previous problem where MS Defender wrongly flagged ReleaseMgr as containing a virus (which was resolved by MS) so I am wondering if you have AV scanning and stripping the contents of the zip etc.

Download it again and open the zip it should contain:

in a folder called DWC, plus a plugin.json file in the root. If your zip does not match this, then that is likely the root cause of the problem.

The error message means that the plugin install failed to copy accross one or more files in the zip, or they were not inside the zip in the first place. If you can verify the contents match, then maybe @chrishamm can advise...

Other things to check - try different browser, turn off browser plugins etc. What OS are you using?

[Thalios]

@MintyTrebor Sorry for the late reply, I was away!

Running Mac os Ventura 13.1 on multiple different computers.

I have the same issue on 2 different printers (Duet 3 6HC and Duet 3 mini 5+) both running 3.4.5

I'll try a different browser and let you know.