extruder can't move

P_a3

Hi,
I have installed a duet 3 6HC (sbc) with a Toolboard 1LC on my 3D printer and I can't make the extruder stepper turn. The extrude and retract buttons are greyed out in the Duet Web interface and it doesn't work in g code.
I'm running on version 3.3

Here is my config.g.txt

everything else is working but i can't extrude...

Phaedrux

Can you please try adding a short delay command to the beginning of config.g? G4 S5 This will hopefully give the expansion boards time to startup.

Can you also send M122 and M122 B121 and M98 P"config.g" and post the results?

Are you using SBC or standalone mode?

Can you confirm that DWC also matches version 3.3?

P_a3

@p_a3
Hi, I have added the longer delay, and here are the result.
I'm using the SBC mode.

m122
=== Diagnostics ===
RepRapFirmware for Duet 3 MB6HC version 3.3 (2021-06-15 21:45:47) running on Duet 3 MB6HC v1.01 or later (SBC mode)
Board ID: 08DJM-9P63L-DJ3T8-6J9D4-3SD6P-9U4B9
Used output buffers: 1 of 40 (11 max)
=== RTOS ===
Static ram: 150904
Dynamic ram: 61636 of which 0 recycled
Never used RAM 141652, free system stack 202 words
Tasks: SBC(ready,7.4%,330) HEAT(delaying,0.0%,331) Move(notifyWait,0.0%,352) CanReceiv(notifyWait,0.0%,799) CanSender(notifyWait,0.0%,374) CanClock(delaying,0.0%,339) TMC(notifyWait,7.0%,93) MAIN(running,85.3%,1252) IDLE(ready,0.3%,29), total 100.0%
Owned mutexes: HTTP(MAIN)
=== Platform ===
Last reset 00:00:37 ago, cause: software
Last software reset at 2022-02-22 07:59, reason: User, none spinning, available RAM 141608, slot 2
Software reset code 0x0012 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0044a000 BFAR 0x00000000 SP 0x00000000 Task SBC Freestk 0 n/a
Error status: 0x00
Aux0 errors 0,0,0
Step timer max interval 174
MCU temperature: min 33.1, current 34.7, max 34.7
Supply voltage: min 23.9, current 23.9, max 24.0, under voltage events: 0, over voltage events: 0, power good: yes
12V rail voltage: min 12.1, current 12.2, max 12.2, under voltage events: 0
Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
Driver 0: position 0, standstill, reads 11833, writes 14 timeouts 0, SG min/max 0/0
Driver 1: position 0, standstill, reads 11833, writes 14 timeouts 0, SG min/max 0/0
Driver 2: position 0, standstill, reads 11833, writes 14 timeouts 0, SG min/max 0/0
Driver 3: position 0, standstill, reads 11833, writes 14 timeouts 0, SG min/max 0/0
Driver 4: position 0, standstill, reads 11833, writes 14 timeouts 0, SG min/max 0/0
Driver 5: position 0, standstill, reads 11834, writes 14 timeouts 0, SG min/max 0/0
Date/time: 2022-02-22 08:00:09
Slowest loop: 0.42ms; fastest: 0.05ms
=== Storage ===
Free file entries: 10
SD card 0 not detected, interface speed: 37.5MBytes/sec
SD card longest read time 0.0ms, write time 0.0ms, max retries 0
=== Move ===
DMs created 125, maxWait 0ms, bed compensation in use: none, comp offset 0.000
=== MainDDARing ===
Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
=== AuxDDARing ===
Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
=== Heat ===
Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
=== GCodes ===
Segments left: 0
Movement lock held by null
HTTP* is doing "M122" in state(s) 0
Telnet is idle in state(s) 0
File is idle in state(s) 0
USB is idle in state(s) 0
Aux is idle in state(s) 0
Trigger* is idle in state(s) 0
Queue is idle in state(s) 0
LCD is idle in state(s) 0
SBC is idle in state(s) 0
Daemon is idle in state(s) 0
Aux2 is idle in state(s) 0
Autopause is idle in state(s) 0
Code queue is empty.
=== CAN ===
Messages queued 317, received 468, lost 0, longest wait 2ms for reply type 6049, peak Tx sync delay 256, free buffers 49 (min 48), ts 188/187/0
Tx timeouts 0,0,0,0,0,0
=== SBC interface ===
State: 4, failed transfers: 0, checksum errors: 0
Last transfer: 2ms ago
RX/TX seq numbers: 1181/1181
SPI underruns 0, overruns 0
Disconnects: 0, timeouts: 0, IAP RAM available 0x2c83c
Buffer RX/TX: 0/0-0
=== Duet Control Server ===
Duet Control Server v3.3.0
Code buffer space: 4096
Configured SPI speed: 8000000Hz
Full transfers per second: 34.59, max wait times: 21.6ms/0.0ms
Codes per second: 1.52
Maximum length of RX/TX data transfers: 2924/704

M122 B121
Diagnostics for board 121:
Duet TOOL1LC firmware version 3.3 (2021-06-15 16:12:58)
Bootloader ID: SAMC21 bootloader version 2.3 (2021-01-26b1)
Never used RAM 2624, free system stack 2789 words
Tasks: Move(notifyWait,0.0%,153) HEAT(delaying,0.1%,117) CanAsync(notifyWait,0.0%,65) CanRecv(notifyWait,0.0%,76) CanClock(notifyWait,0.0%,65) ACCEL(notifyWait,0.0%,61) TMC(delaying,2.8%,57) MAIN(running,92.1%,350) IDLE(ready,0.0%,27) AIN(delaying,4.9%,142), total 100.0%
Last reset 00:02:18 ago, cause: power up
Last software reset time unknown, reason: HardFault, available RAM 12648, slot 0
Software reset code 0x0060 ICSR 0x00000003 SP 0x20001998 Task CanR Freestk 94 ok
Stack: 20008000 0000ffff 002d007f 20002084 20000018 0000670b 00005edc 21000000 20007128 20001c14 20001c10 00010bdd a5a5a5a5 20007128 20001c14 20001c10 00021b00 00010d5d a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 00018405 a5a5a5a5 a5a5a5a5 00000000
Driver 0: position 0, 397.5 steps/mm, standstill, SG min/max 0/0, read errors 0, write errors 0, ifcnt 14, reads 3830, writes 14, timeouts 0, DMA errors 0, steps req 0 done 0
Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
Peak sync jitter 0/4, peak Rx sync delay 528, resyncs 0/1, no step interrupt scheduled
VIN: 24.3V
MCU temperature: min 15.3C, current 24.7C, max 24.7C
Ticks since heat task active 44, ADC conversions started 138788, completed 138787, timed out 0, errs 0
Last sensors broadcast 0x00000002 found 1 49 ticks ago, loop time 0
CAN messages queued 1454, send timeouts 0, received 1162, lost 0, free buffers 37, min 37, error reg 110000
dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 0
Accelerometer detected: yes, status: 00
I2C bus errors 0, naks 0, other errors 0

Thank you!

Phaedrux

@p_a3 said in extruder can't move:

Hi, I have added the longer delay, and here are the result.

Ok, everything looks in order, but did the delay help with the extruder?

P_a3

@phaedrux
Sadly it did not change anything.

Phaedrux

@p_a3 said in extruder can't move:

config.g.txt

I notice in your config that you have quotes around the tool board driver in some places. I think this may be the problem.

M569 P"121.0" S1                                               ; physical drive 121.0 goes forwards
M584 X0.0 Y0.1 Z0.2:0.3:0.4:0.5 E"121.0"
; Tools
M563 P0 S"E3D" D"121.0" H1 F0

Try removing the quotes around 121.0 in those commands.

M563 should be D0 to target the first defined extruder, not "121.0" for the driver ID.

I think what's happening is that it's not recognizing the extruder setup at all because the tool definition doesn't actually point to an extruder motor.

P_a3

Thank you @phaedrux
M563 D0 was the solution