Incompatible Firmware

Xavier

Hello,

I had to do a clean install on a new SD card, I previously had the Duet3 working with a Pi 4B absolutely fine, however now in DWC it stays at "Status: Starting", doesn't seem to detect my config, probably because it is not starting correctly, and in the diagnostics it looks like I have an incompatible firmware, I have tried updating everything as per the documentation, Pi should be updated fine using the latest DuetPi and then updated just in case, the duet firmware shouldn't have changed, as it was working previously, though I ran the update on that too. What am I missing?

I get this on startup:
Warning: Incompatible firmware, please upgrade as soon as possible
Connection interrupted, attempting to reconnect...
DCS has been stopped

Xavier

Diagnostics below:

FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 FIRMWARE_VERSION: 3.0 ELECTRONICS: Duet 3 MB6HC FIRMWARE_DATE: 2020-01-03b3

M122
=== Diagnostics ===
RepRapFirmware for Duet 3 MB6HC v0.6 or 1.0 version 3.0 running on Duet 3 MB6HC
Board ID: 08DJM-956L2-G43S8-6J9F0-3SN6Q-9U0YG
Used output buffers: 1 of 32 (4 max)

(can't show the rest or it flags the message as spam )

chrishamm

@xavier Try to run M997 from the G-code console to upgrade to the matching firmware. If it doesn't work, try pressing the reset button on the Duet when the board is in "Starting" state.

jay_s_uk

@xavier that's an old firmware. I suggest updating the firmware. That's probably why it doesn't work.
You may need to use bossa with it being an old build. But try the normal methods first (although you won't be able to do it through DWC with an SBC)

Xavier

@jay_s_uk the firmware was updated back in the day as it was one of the early cards. Odd that it would now be out of date, maybe it was reset somehow? The commands don't work so maybe I need to do it manually again...?

Cheers,
Xavier

Xavier

@chrishamm pressing the button while it is on?

Thanks for the help!
Xavier