Duet 1HCL not powering up
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Hello,
I ordered two new 1Hcl boards from a german Shop. I tested both boards with 24V, the first one works perfectly but with the second one almost nothing happens except the VFused status LED lights up. Can I get a replacement?
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@Tech_Sam03-0 Please could you post a picture of the 1HCL board with 24V power supplied? (You may need another upvote to post images, though.) We can then assess if there's any failed components on the board. Usually, if only the VFused LED is showing, most likely the 5V voltage regulator has failed, which would be a warranty replacement.
Ian
TronXY X5S with Duet 3 MB6HC and Roto toolboard : Cartesian bed-slinger with Duet 3 Mini 5+ WiFi and 1LC : RRP Fisher Delta v1 with Duet 2 Maestro : Polargraph with Duet 2 WiFi
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@droftarts
Here is the board board powered with 24V.
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@Tech_Sam03 Thanks, and sorry for the inconvenience. All v1.0a boards should have been tested on automatic testing equipment before being sent to resellers, to try and minimise these sort of failures.
I can't immediately see anything on the board that's failed. Was anything else connected to the failed board when you first connected it, other than power?
Ian
TronXY X5S with Duet 3 MB6HC and Roto toolboard : Cartesian bed-slinger with Duet 3 Mini 5+ WiFi and 1LC : RRP Fisher Delta v1 with Duet 2 Maestro : Polargraph with Duet 2 WiFi
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@droftarts Only Power and Can
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@Tech_Sam03 okay, we’re happy to replace this under warranty. Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
Ian
