Can this be fixed ?

[jay_s_uk]

@Richard-F can you grab an output of M122 B20 as well?

[Richard F]

@droftarts

M122 b20
Diagnostics for board 20:
Duet TOOL1LC firmware version 3.3RC2 (2021-05-11 14:59:50)
Bootloader ID: SAMC21 bootloader version 2.8 (2023-07-25)
Never used RAM 3292, free system stack 0 words
Tasks: Move(notifyWait,0.0%,153) HEAT(delaying,0.2%,81) CanAsync(notifyWait,0.0%,66) CanRecv(notifyWait,0.0%,79) CanClock(notifyWait,0.0%,66) ACCEL(notifyWait,0.0%,61) TMC(notifyWait,2.8%,57) MAIN(running,92.0%,349) IDLE(ready,0.0%,26) AIN(delaying,4.9%,62), total 100.0%
Last reset 00:01:59 ago, cause: software
Last software reset at 2024-04-16 16:33, reason: AssertionFailed, available RAM 3292, slot 0
Software reset code 0x0120 ICSR 0x00000000 SP 0x20004094 Task x> Freestk 136 ok
Stack: 00000544 00023174 00019cb5 20003044 00016e33 20003044 00016505 200071c8 00000001 00000001 0000828d 200071c8 200071c8 00000000 20000f50 00000020 00011311 200071c8 00008611 200071d8 000ed7d1 000ed7d1 434d0b16 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5
Driver 0: position 0, 397.0 steps/mm, standstill, SG min/max 0/0, read errors 0, write errors 1, ifcnt 32, reads 59584, writes 12, timeouts 0, DMA errors 0, steps req 0 done 0
Moves scheduled 0, completed 0, in progress 0, hiccups 0, step errors 0, maxPrep 0, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
Peak sync jitter 10, peak Rx sync delay 632, resyncs 1, no step interrupt scheduled
VIN: 24.2V
MCU temperature: min 42.6C, current 42.6C, max 44.4C
Ticks since heat task active 227, ADC conversions started 119222, completed 119220, timed out 0, errs 0
Last sensors broadcast 0x00000001 found 1 232 ticks ago, loop time 0
CAN messages queued 1470, send timeouts 0, received 619, lost 0, free buffers 36, min 36, error reg 0
dup 0, oos 0, bm 0, wbm 0
Accelerometer detected: yes, status: 00
I2C bus errors 0, naks 0, other errors 0

[droftarts]

@Richard-F said in Can this be fixed ?:

Duet TOOL1LC firmware version 3.3RC2 (2021-05-11 14:59:50)

That'll be it! Upload the 1LC firmware from the 3.5.0-rc3 release. Or the zip package rc4 release to update everything to that: https://github.com/Duet3D/RepRapFirmware/releases/tag/3.5.0-rc.4

Edit: Strange that it has a later bootloader version than firmware version:

Bootloader ID: SAMC21 bootloader version 2.8 (2023-07-25)

Ian

[Richard F]

@droftarts yes i download the bootloader earlier , im not all that sure what all the different files are

is it the bin file i need ?

[Richard F]

@droftarts do i need to enter a m code to install / run the bin file

[jay_s_uk]

@Richard-F DWC should automatically prompt you

[Richard F]

@jay_s_uk i clicked update , chose bin , then it just says uploaded , then nothing tool board is still 3.3

[jay_s_uk]

@Richard-F in which case M997 B20

[Richard F]

@jay_s_uk

im not to sure what file i need from the github

[jay_s_uk]

@Richard-F just upload the zip file at the top. don't unzip it locally, just upload it

[Richard F]

@jay_s_uk ok

[Richard F]

Great success ! lol

@Richard-F

[Richard F]

@jay_s_uk OMG the E motor is working ! , you guys are genesis .. This is why buying from duet is worth the extra money, for the awesome support .. thank you so much

[jay_s_uk]

@Richard-F you're welcome. enjoy!

[droftarts]

@Richard-F Great, glad you got there! Now, deep breath, and sleeeeeeeeeeeep....

Ian

[Richard F]

@droftarts Lol . irk , thanks Ian , you're a superstar