Cant connect to machine over web - trying causes card failure.
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@phaedrux Well, I found the files for my FW (3.2.2) and loaded the new card in the machine and.... nothing. the macros don't show up, the gcodes don't show up, it doesn't have anything showing in console, nothing.
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Can you show a screen shot of your WWW folder to confirm the files are correct?
Or compare to this listing:. ├── firmware │ ├── Duet2CombinedFirmware.bin │ └── Duet2_SDiap32_WiFiEth.bin ├── gcodes ├── macros ├── sys │ ├── bed.g │ ├── config.g │ ├── config.json │ ├── homeall.g │ ├── homex.g │ ├── homey.g │ ├── homez.g │ ├── pause.g │ ├── resume.g │ ├── sleep.g │ ├── stop.g │ ├── tfree0.g │ ├── tpost0.g │ └── tpre0.g └── www ├── DuetAPI.xml ├── css │ ├── Accelerometer.5c60999b.css.gz │ ├── GCodeViewer.9597b317.css.gz │ ├── HeightMap.4d390d72.css.gz │ ├── ObjectModelBrowser.c5e13b42.css.gz │ ├── OnScreenKeyboard.7f43fe4b.css.gz │ └── app.ce075a4e.css.gz ├── favicon.ico.gz ├── fonts │ ├── materialdesignicons-webfont.147e3378.woff │ ├── materialdesignicons-webfont.147e3378.woff.gz │ ├── materialdesignicons-webfont.174c02fc.ttf.gz │ ├── materialdesignicons-webfont.64d4cf64.eot.gz │ ├── materialdesignicons-webfont.7a44ea19.woff2 │ └── materialdesignicons-webfont.7a44ea19.woff2.gz ├── img │ └── icons │ ├── android-chrome-192x192.png.gz │ ├── android-chrome-512x512.png.gz │ ├── android-chrome-maskable-192x192.png.gz │ ├── android-chrome-maskable-512x512.png.gz │ ├── apple-touch-icon-120x120.png.gz │ ├── apple-touch-icon-152x152.png.gz │ ├── apple-touch-icon-180x180.png.gz │ ├── apple-touch-icon-60x60.png.gz │ ├── apple-touch-icon-76x76.png.gz │ ├── apple-touch-icon.png.gz │ ├── favicon-16x16.png.gz │ ├── favicon-32x32.png.gz │ ├── msapplication-icon-144x144.png.gz │ ├── mstile-150x150.png.gz │ └── safari-pinned-tab.svg.gz ├── index.html.gz ├── js │ ├── Accelerometer.4a8a402b.js.gz │ ├── Accelerometer.4a8a402b.js.map.gz │ ├── GCodeViewer.95d3cd80.js.gz │ ├── GCodeViewer.95d3cd80.js.map.gz │ ├── HeightMap.a082b8e6.js.gz │ ├── HeightMap.a082b8e6.js.map.gz │ ├── ObjectModelBrowser.0b9b2798.js.gz │ ├── ObjectModelBrowser.0b9b2798.js.map.gz │ ├── OnScreenKeyboard.a880bca8.js.gz │ ├── OnScreenKeyboard.a880bca8.js.map.gz │ ├── app.24acd1b2.js.gz │ └── app.24acd1b2.js.map.gz ├── manifest.json.gz ├── precache-manifest.a4ab8f573fcc203b798fa7d11eee39d5.js.gz └── service-worker.js.gzCan you connect by USB terminal again and send some commands and tell us how it responds
M552 M552 S0 M552 S1 M122 P104 S10 M997 S1 -
@phaedrux well for now I grabbed the tree screenshot from the WWW folder sitting on my desktop (which I copied over into the SD card)
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@phaedrux And here is the result of those commands when connected to terminal by usb. Somehow starting wifi worked, but on screen I still have no SD card content showing and the part-fans are running full tilt.
m552
WiFi module is disabled<LF>ok<LF>
m552 s0
ok<LF>WiFi module started<LF>
m552 s1
ok<LF>WiFi module is connected to access point MOTO3E2E, IP address 192.168.0.206<LF>
m122 p104 s10
Error: Failed to create folder 0:/gcodes in path 0:/gcodes/test.tst<LF>Error: M122: Failed to create file<LF>ok<LF>
m997 s1
Error: M997: File DuetWiFiServer.bin not found<LF>ok<LF> -
@ddxdesign said in Cant connect to machine over web - trying causes card failure.:
m122 p104 s10
Error: Failed to create folder 0:/gcodes in path 0:/gcodes/test.tst<LF>Error: M122: Failed to create file<LF>ok<LF>
m997 s1
Error: M997: File DuetWiFiServer.bin not found<LF>ok<LF>These errors make it seem like the SD card isn't being read at all.
Can you get a close up shot of the SD card slot showing the soldering of the pins at the back?
When and where did you purchase the Duet?
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@phaedrux Right, that's what I was thinking. I would have to dismantle the top of the machine to get a look at the board itself. I didn't buy the Duet standalone, I bought a complete machine - SeeMeCNC Artemis 300 - about a year and a half ago. It's been the best machine ever in terms of use and print quality so this is a real downer.
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Given the age of the machine I would think it's more likely an issue with the SD card aging, but after replacing the card that seems less likely. Perhaps it's heat cycling causing the solder to weaken on the SD card slot.
Unfortunately that would be out of warranty. We may be able to offer a refurbished replacement on exchange at reduced cost. Or perhaps on inspection of the board something else will become apparent. It may be a simple matter of touching up the solder on the SD card slot.
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@phaedrux Just revisited my records and I bought this machine brand new, receiving it on Jan 20, 2021 - so not even 13 months ago it turns out. Really, THAT is out of warranty?? What?
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The warranty is 1 year. 13 months is something we can work with compared to a year and a half.
Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
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@phaedrux Oh I would assume the warranty would be for the whole machine from the machine's maker, I didn't expect the board to have its own. Interesting. I have no idea if the Duet they put in this machine is off the shelf or modded or added onto in any way.
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SeeMeeCNC is an authorized reseller and would be able to swap the board under warranty. I'm not sure what the warranty is on their complete machines, but the Duet itself would have a 1 year warranty serviced by Duet3D.
