warranty repair short to ground on drive 1
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Duet 3 warranty process - Error: Short-to-ground on drivers 0
I am receiving Error: Short-to-ground on drivers 1.
I am commissioning a new Core XY 3d printer using duet 2 WiFi, and a duex board. I purchased the duet WiFi on June 3 2021from spool3d in Canada, received it a couple of weeks later, and put it on a shelf until I opened the box December 24 2021 when my new idex corexy printer was finally built. Unfortunately, even without anything connected I'm receiving an error that says short to ground on drive number 1. Can someone help me with the warranty process or troubleshooting?
What is the warranty process? Spool3d said I have to contact this forum for warranty repair. What additional information do you need?
BTW, this is the second idex corexy I have scratch built,as well as a couple of i3 printers, so I have a modicum of knowledge.
Thanks.
Randy Leonard
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The process is to go through some troubleshooting here to determine where the fault actually is. Most of the time it's a configuration issue. If it is a hardware failure we will carry on with the warranty process.
When do you get the error message?
Can you please share with us the contents of your config.g and the results of sending M122 and M98 P"config.g" in the console?
Do you notice the drivers getting hot? Do you see any pock marks on the driver chips?
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@phaedrux
config.g - note that since driver 1 was giving me a short to ground error, I have since moved to driver 9 and it's working fine. I'm still working on tweaking the settings but all else is working.; Configuration file for Duet WiFi (firmware version 3) ; executed by the firmware on start-up ; ; Randy's corexy idex 26 December 2021 ; General preferences M111 S1 ; Debugging G21 ; Work in millimetres G90 ; send absolute coordinates... M83 ; ...but relative extruder moves M669 K5 ; select 5=corexyu 8=CoreXYUV mode M555 P1 ; Set firmware compatibility to look like Marlin P1 to look like rrf M404 N1.75 D0.6 ; Set nominal filament diameter to 1.75 and nozzle width to 0.4 M575 P0 B250000 ; Set baud rate for USB port for Octoprint M575 P1 S1 B57600 ; enable support for PanelDue (Default B57600) ; Network M550 P"Randy corexy idex" ; set printer name M552 S1 ; enable network M586 P0 S1 ; enable HTTP M586 P1 S1 ; enable FTP M586 P2 S0 ; disable Telnet M575 P1 B57600 S1 ; Set auxiliary serial port baud rate and require checksum (for PanelDue) ; Drives M569 P7 S0 ;Drive 7(XX7) M569 P8 S0 ;Drive 8(XY8) M569 P0 S0 ;Drive 0(UX) change to a 1 for forwards M569 P9 S1 ;Drive 1(UY) M569 P2 S0 ;Drive 2(ZRR5) M569 P5 S0 ;Drive 5(ZCF2) M569 P6 S0 ;Drive 6(ZRL6) M569 P3 S1 ;Drive 3(e0) M569 P4 S0 ;Drive 4(e1) ;Create U axis for second X carriage before we try to configure it, hide the V M584 X8 Y7 Z2:5:6 U9 V0 E3:4 P4 ;this one works! X0 and Y0 are corexy X carriage. 7,8 U carriage 2=ZRR5, 5=ZCF2,6=ZRL6 M671 X300:120:-90 Y315:-60:315 F10 ;lead screws are located at drive 2 = back right corner, drive 5 at front center, drive 6 at left rear ;Axis Limits M208 S0 X307 Y208 U432.0 Z278.5 ;set axis maxima S0 means maxima V350 - V240 M208 S1 X-98 Y0 U0 Z-2.00 ;set axis minima S1 means minima V80 ;M574 X1 S1 P"xstop" ;X min active high endstop switch ;M574 U2 S1 P"e0stop" ;U homes to high end of gantry M574 X1 S1 P"e0stop" M574 U2 S1 P"xstop" M574 Y2 S1 P"ystop" ;Y MAX active high endstop switch ;M574 Y2 S1 P"ystop" ;Y MAX active high endstop switch M574 Z2 S1 P"e1stop+zstop+duex.e2stop" ; configure active-high endstops for high end on Z ;M574 E0 S1 ;x filament sensor ;M574 E1 S1 ;U filament sensor ; Heaters M140 H0 ; map heated bed to heater 0 M308 S0 P"bedtemp" Y"thermistor" T100000 B4138 ; configure sensor 0 as thermistor on pin bedtemp M950 H0 C"bedheat" T0 ; create bed heater output on bedheat and map it to sensor 0 M143 H0 S120 ; set temperature limit for heater 0 to 120C M307 H0 A88.4 C265.5 D2.0 S1.00 V23.9 B0 ;disable bang-bang mode for the bed heater and set PWM limit (Values copied M570 S120 ;after a heater has been switched on, wait 120 seconds for it to get close to the set temperature. If it takes longer than this, raise a heater fault. M308 S1 P"e0temp" Y"thermistor" T100000 B4138 ; configure sensor 1 as thermistor on pin e0temp M950 H1 C"e0heat" T1 ; create nozzle heater output on e0heat and map it to sensor 1 M307 H1 B0 S1.00 ; disable bang-bang mode for heater and set PWM limit M143 H1 S275 ; set temperature limit for heater 1 to 280C M307 H2 R1.902 C186.7 D6.37 S1.00 V24.4 ;autotune settings of Feb 17 M308 S2 P"e1temp" Y"thermistor" T100000 B4138 ; configure sensor 2 as thermistor on pin e1temp M950 H2 C"e1heat" T2 ; create nozzle heater output on e1heat and map it to sensor 2 M307 H2 B0 S1.00 ; disable bang-bang mode for heater and set PWM limit M143 H2 S275 ; set temperature limit for heater 2 to 280C M307 H1 R2.221 C139.3 D6.22 S1.00 V24.5 ;autotune settings of Feb 17 ;M305 P2 X101 ;Use thermocouple for heater P2// note for when I upgrade to a K type thermocouple ;show the MCU and stepper driver temperature, send the following commands: M308 S10 Y"mcu-temp" A"MCU" M308 S11 Y"drivers" A"Steppers" ;chamber M308 S3 P"duex.e2temp" Y"thermistor" T100000 B4138 ; configure sensor 3 as thermistor on pin duex.e2temp M950 H3 C"duex.e2heat" T3 ; create chamber heater output on duex.e2heat and map it to sensor 3 M307 H3 B1 S1.00 ; enable bang-bang mode for the chamber heater and set PWM limit M141 H3 ; map chamber to heater 3 M143 H3 S100 ; set temperature limit for heater 3 to 100C ;hotend Fans ;M950 F0 C"FAN0" ;create fan 0 on pin fan0 M950 F0 C"duex.FAN4" ;create fan 0 on pin duex.FAN4 because fan0 on duet is always on M106 P0 T75 S255 H1 ;when heater 1(XHotend) reaches 75 Celcius, turn on Fan0 at 100% M950 F1 C"FAN1" ;create fan 1 on pin fan1 M106 P1 T75 S255 H2 ;when heater 2(UHotend) reaches 75 Celcius, turn on Fan1 at 100% ;part fans M950 F2 C"FAN2" ;H1 x part fan M950 F3 C"duex.FAN3" ;H2 u part fan ; Tools ;G10 notes: Pnn is tool number designated in heaters section, NOT the actual stepper drive number ;Rnn is standby temperature, Snn is Active temperature ;Tool 1 is X hotend Tool 2 is U hotend M563 P0 S"X" D0 H1 F2 ; Fan0 is thermostatically controlled, F2 is gcode controlled by tool P0 M563 P1 S"U" D1 H2 F3 ; Fan1 is thermostatically controlled, F3 is gcode controlled by tool P1 ;G10 L1 P2 X0 Y-9 Z3.55 ;initial offsets of U carriage ;G10 commands have been implemented in tpost1.g instead ;G10 P1 R180 S190 ; set initial tool 1 active and standby temperatures to 0C ;G10 P1 X0 Y-132.0 Z-7.6 ;changed because it can't reach the whole width of the bed ;G10 P1 X148.7 Y-68.0 Z-3.0 ;U IDEX carriage is slightly offset from the X carriage ;M563 P2 S"copy" D0:1 H1:2 X0:3 F0:1 ; define tool 2 ;G10 P2 X50 Y0 U-50 S0 R0 ; set tool offsets and temperatures ;M567 P2 E1:1 ; set mix ratio 100% on both extruders ;M568 P2 S1 ; turn on mixing for tool 2 ;M563 P2 S"Mirror" D0:1 H1:2 X0:3 F0:1 ; define tool 2 ;G10 P2 X50 Y0 U-50 S0 R0 ; set tool offsets and temperatures ;M567 P2 E1:1 ; set mix ratio 100% on both extruders ;M568 P2 S1 ; turn on mixing for tool 2 M563 P4 S"Chamber" H3 ;G10 P4 R0 S0 ; just a heater to warm the interior ;capacitive sensor ;Select mode 5 (P5) in the M558 command. Invert the probe output by ;adding the I1 parameter (RRF 1.16 to 2.x), ;or by prefixing the input pin name (C parameter) with ! character (RRF 3.x), ;in the M558 command M558 P5 C"!zprobe.in" H10 F100 T2000 A2 ;enable pullup resistor(^), invert input (!), (H)Dive height 10mm, ;probing feed rate100mm/min ;travel speed between probe points 2000mm/min, A2 -probe each point twice ;M558 P9 means BLTouch P10 is stall detect. C" " is the pin input name, H5 means drop 5mm between points, G31 X38.32 Y16.15 Z-0.6 ;initial offsets to the center of the zprobe from X nozzle, redefined in find_Z_range.g ;machine M92 X80 Y80 U80 V80 Z1600 ; set axis steps per mm M92 E428.46:428.46 ; set extruder steps per mm M350 X16 Y16 U16 V16 Z16 E16:16 I1 ; configure microstepping with interpolation M566 X1200 Y1200 U1200 V1200 Z12 E120:120 ; set maximum instantaneous speed changes (mm/min) M203 X16000 Y16000 U16000 V16000 Z800 E1200:1200 ; set maximum speeds (mm/min) M201 X1100 Y1100 U1100 V1100 Z500 E250:250 ; set accelerations (mm/s^2) M906 X800 Y800 U800 V800 Z800 E800:800 I30 ; set motor currents (mA) and motor idle factor in per cent M84 S30 ; Set idle timeout M204 P666 T2666 ; set print and travel accel M566 P0 ; uses jerk between all moves. yes or no. ; Print settings ;M207 S1.0 F3600 Z0.2 ; Retraction ;M572 D0:1 S0.05 ; Pressure advance ; M593 F60 ; Dynamic acceleration ; M592 D0 A0.03 B0.01 ; Non linear advance ; M592 D1 A0.06 B0.03 ; Non linear advance ; CPU temp calibration M912 P0 S-11 ; Automatic power saving ;M911 S22 R23 P"M913 X0 Y0 U800 G91 M83 G1 Z3 E-1 F1000" ; Set voltage thresholds and actions to run on power loss ; Miscellaneous ;M501 ; Load saved parameters from non-volatile memory ; Miscellaneous M575 P1 S1 B57600 ; enable support for PanelDue M501 ; load saved parameters from non-volatile memory M911 S10 R11 P"M913 X0 Y0 G91 M83 G1 Z3 E-5 F1000" ; set voltage thresholds and actions to run on power loss ;T0 ; select first tool M501 ;load settings from /sys/config.override.g -
@phaedrux said in warranty repair short to ground on drive 1:
2022-01-13, 10:37:20 p.m. M98 P"config.g"Use P parameter to specify which module to debug
HTTP is enabled on port 80
FTP is enabled on port 21
TELNET is disabled
Warning: Heater 3 appears to be over-powered. If left on at full power, its temperature is predicted to reach 365C
Warning: Heater 3 appears to be over-powered. If left on at full power, its temperature is predicted to reach 365C
2022-01-13, 10:35:53 p.m. M122
=== Diagnostics ===
RepRapFirmware for Duet 2 WiFi/Ethernet version 3.3 (2021-06-15 21:44:54) running on Duet WiFi 1.02 or later + DueX5
Board ID: 0JD0M-9P6B2-NJ4S4-6J1F8-3S46K-TV0GM
Used output buffers: 3 of 24 (18 max)
=== RTOS ===
Static ram: 23876
Dynamic ram: 77196 of which 0 recycled
Never used RAM 13344, free system stack 120 words
Tasks: NETWORK(ready,14.9%,227) HEAT(delaying,0.0%,330) Move(notifyWait,0.1%,277) DUEX(notifyWait,0.0%,24) MAIN(running,84.9%,441) IDLE(ready,0.1%,29), total 100.0%
Owned mutexes: WiFi(NETWORK)
=== Platform ===
Last reset 00:36:43 ago, cause: software
Last software reset at 2022-01-13 21:59, reason: User, GCodes spinning, available RAM 7176, slot 0
Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
Error status: 0x00
Aux0 errors 0,0,0
Step timer max interval 0
MCU temperature: min 10.6, current 11.1, max 12.0
Supply voltage: min 23.9, current 24.1, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
Driver 0: position -400, standstill, SG min/max not available
Driver 1: position -15280, standstill, SG min/max not available
Driver 2: position 3306, standstill, SG min/max 0/825
Driver 3: position 19864, standstill, SG min/max not available
Driver 4: position 4984, standstill, SG min/max not available
Driver 5: position 0, standstill, SG min/max 0/1023
Driver 6: position 0, standstill, SG min/max 0/440
Driver 7: position 0, standstill, SG min/max not available
Driver 8: position 0, standstill, SG min/max not available
Driver 9: position 0, standstill, SG min/max not available
Driver 10: position 0
Driver 11: position 0
Date/time: 2022-01-13 22:35:51
Cache data hit count 4294967295
Slowest loop: 14.71ms; fastest: 0.15ms
I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
=== Storage ===
Free file entries: 10
SD card 0 detected, interface speed: 20.0MBytes/sec
SD card longest read time 2.9ms, write time 4.1ms, max retries 0
=== Move ===
DMs created 83, maxWait 377249ms, bed compensation in use: mesh, comp offset 0.000
=== MainDDARing ===
Scheduled moves 32, completed moves 32, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 3], CDDA state -1
=== AuxDDARing ===
Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
=== Heat ===
Bed heaters = 0 -1 -1 -1, chamberHeaters = 3 -1 -1 -1
=== GCodes ===
Segments left: 0
Movement lock held by null
HTTP is idle in state(s) 0
Telnet is idle in state(s) 0
File is idle in state(s) 0
USB is idle in state(s) 0
Aux is idle in state(s) 0
Trigger is idle in state(s) 0
Queue is idle in state(s) 0
LCD is idle in state(s) 0
Daemon is idle in state(s) 0
Autopause is idle in state(s) 0
Code queue is empty.
=== DueX ===
Read count 6, 0.16 reads/min
=== Network ===
Slowest loop: 39.75ms; fastest: 0.00ms
Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
HTTP sessions: 1 of 8- WiFi -
Network state is active
WiFi module is connected to access point
Failed messages: pending 0, notready 0, noresp 0
WiFi firmware version 1.26
WiFi MAC address e0:98:06:a4:5c:f7
WiFi Vcc 3.42, reset reason Turned on by main processor
WiFi flash size 4194304, free heap 24856
WiFi IP address 10.0.0.100
WiFi signal strength -47dBm, mode 802.11n, reconnections 0, sleep mode modem
Clock register 00002002
Socket states: 4 0 0 0 0 0 0 0
- WiFi -
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Thanks. Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
