Problems with Smart IR Probe or Faulty
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My 5 month old Smart IR probe seems to be malfunctioning.
When I switch on the printer it first give one flash then after a while 4 flashes
In Duet2, readings are always 0, regardles what I do.
When I looked on the IR-LEDs with my phone-camera I can only see one LED on, the other one seems to be off.
Any suggestions on how to proceed, I would imagine that it is faulty, since there is not muych one can do. -
Can you post a photo of the board?
How is it wired?
Firmware version?
Config.g?
What happens when you try to use it? -
Absolutly nothing happens, the red led is suppoosed to light up when it is triggered, that does not happen.
Photo, well it is the smart ir-probe that duet3d sells
https://www.duet3d.com/DuetAddons/IRProbe
Neither firmware nor config.g should affect the board and its operation.
ANd as I wrote earlier, it seems that one of the IR-LEDs is not working.
Obviously the board needs to be replaced, but it sems that I shoulkd post here first, in order to get the warranty. -
Still waiting for an answer from Duet-people, so I can have the probe replaced.
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The reason for the photo is to try and spot a failed component or damage to aid in the trouble shooting.
When and where was it purchased?
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Ok, well, it was purchased from RepRapMe here in Sweden, but they cannot do anything until I get an RMA from DUET.
Ill see if I can sort out a photo
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Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
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Ok, will do.
