Duet 2 wifi and Duex 5
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I have a duet wifi that was reporting high temps on driver 3. When I disconnected the duex 5 while powered down those errors went away. But then after about another minute the driver 3 started to smoke and looks a bit crispy. I was told I needed to come here to make sure we could warranty it. I have a second set that when powered up none of the drives work I would like to warranty as well. I also know it wasn't the wiring as I put in another set on each printer and they worked flawlessly. Same firmware and configs that I have been using on all of my printers.
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Can you post the results of M122 from each Duet?
Photos of each?
When and where were they purchased? -
@Phaedrux it will be a bit before I have time to hook them back up. The one set was about 6 months ago the other set this month from filastruder. Out of 30 or more sets I have only had a few failures like this.
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@Phaedrux The older of the two won't even connect to usb at all at this point. The newest gives the following.
M122
=== Diagnostics ===
RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05.1 running on Duet WiFi 1.02 or later
Board ID: 0JD0M-9P6M2-NW4SN-6J9D4-3S46T-KVS3L
Used output buffers: 3 of 24 (14 max)
=== RTOS ===
Static ram: 25712
Dynamic ram: 92880 of which 120 recycled
Exception stack ram used: 304
Never used ram: 12056
Tasks: NETWORK(ready,676) HEAT(blocked,912) MAIN(running,3732) IDLE(ready,160)
Owned mutexes:
=== Platform ===
Last reset 00:18:04 ago, cause: power up
Last software reset at 2021-01-11 19:58, reason: User, spinning module GCodes, available RAM 10816 bytes (slot 3)
Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
Error status: 0
Free file entries: 10
SD card 0 detected, interface speed: 20.0MBytes/sec
SD card longest block write time: 0.0ms, max retries 0
MCU temperature: min 35.5, current 35.8, max 36.1
Supply voltage: min 1.6, current 1.7, max 1.8, under voltage events: 0, over voltage events: 0, power good: no
Driver 0: ok, SG min/max not available
Driver 1: ok, SG min/max not available
Driver 2: ok, SG min/max not available
Driver 3: ok, SG min/max not available
Driver 4: ok, SG min/max not available
Date/time: 2021-01-27 20:03:26
Cache data hit count 4215967080
Slowest loop: 5.10ms; fastest: 0.05ms
I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
=== Move ===
Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
Bed compensation in use: none, comp offset 0.000
=== DDARing ===
Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
=== Heat ===
Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
Heater 1 is on, I-accum = 0.0
=== GCodes ===
Segments left: 0
Stack records: 1 allocated, 0 in use
Movement lock held by null
http is idle in state(s) 0
telnet is idle in state(s) 0
file is idle in state(s) 0
serial is idle in state(s) 0
aux is idle in state(s) 0
daemon is idle in state(s) 0
queue is idle in state(s) 0
autopause is idle in state(s) 0
Code queue is empty.
=== Network ===
Slowest loop: 200.42ms; fastest: 0.07ms
Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
HTTP sessions: 1 of 8- WiFi -
Network state is running
WiFi module is connected to access point
Failed messages: pending 0, notready 0, noresp 20
WiFi firmware version 1.23
WiFi MAC address 84:0d:8e:b2:f4:96
WiFi Vcc 3.42, reset reason Turned on by main processor
WiFi flash size 4194304, free heap 23000
WiFi IP address 192.168.1.177
WiFi signal strength -41dBm, reconnections 0, sleep mode modem
Socket states: 0 0 0 0 0 0 0 0
- WiFi -
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It's quite unusual to deal with a bulk warranty claim. For the sake of keeping things clear and accurate, would you please create a separate thread for each item?
Please include as much detail as possible for each one. What hardware exactly, what the problem is, relevant photos, M122 or config.g, and most importantly where and when it was purchased.
Sorry for the inconvenience but I think this will help things progress the smoothest.
