@ritz One mistake I see is people keeping the negative modifier in the G31 value, as the default value we provide with the printers is G31 Z-3, just so that in the initial setup it
So if you'd for example get a value of 1.25, from the Z-offset maco, and you don't erase the -, but just replace the 3 with 1.25, you'd get a G31 value of Z-1.25 instead of Z1.25. And with that, the nozzle would be 1.25+1.25 away from the print surface.
You can always reach our support directly at support@modix3d.com, preferably with a copy of your config.g files so we can check that as well.