Just to let others know, I was having the same problem as the OP. I had to force the update of the firmware using the instructions linked above using the BOSSA method and a connected Pi 4. Once that was done the board was connected and the web UI showed the tools and axes in the dashboard.
Thanks everyone.
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RE: Duet 3 MB 6HC with Rpi config problems
Just to let others know, I was having the same problem as the OP. I had to force the update of the firmware using the instructions linked above using the BOSSA method and a connected Pi 4. Once that was done the board was connected and the web UI showed the tools and axes in the dashboard.
Thanks everyone.