Not Seeing Movement Items Available from Start up

IH3D

No Movement Shown.png Hello Duet world,

Background:
I have a new Duet 3 board and Rasp 3B+. I have brought it up to life with the Duet PI and also tried the Duet Pi Lite IMG. Also am able to get the DWC up and running. Currently I have one motor connected with the needed power supply. Also have created the required RRF config file.

The issue:
Once on DWC i am not able to see any of the motor movement items and screen seems to be not correct. image above.

Support Needed:
Please let me know if I may have missed a critical step or how I might trouble shoot this to begin running motor tests.

jay_s_uk

@ih3d post your config file and an output from M122

IH3D

@jay_s_uk [0_1634678375385_config (1).zip](Uploading 100%) config.g

IH3D

@jay_s_uk M122 pg2.png M122 pg1.png

Sorry wouldn't let me insert the text from the command so it is in two images.

jay_s_uk

@ih3d your firmware on your duet 3 is way out of date (3.0.0 compared to 3.3.0 on the pi).
you can try running sudo apt update && sudo apt upgrade -y but that may fail.
You could temporarily put the duet 3 in standalone mode and update it that way, either through DWC or by placing the latest firmware files in the sys folder and using M997 S0
Or you could use one of the fallback procedures https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Usual_procedure

IH3D

@jay_s_uk Thank you for your support. It was showing that our main board was not found for M997 command. Using the fall back procedure of USB update to the Duet3, led to the update and solution we were looking for.