Firmware update woes. Duet3

Demi

https://forum.duet3d.com/topic/15551/duet3-pi-flashing-diag-led-after-wiring-24v-dcs-is-unavailable/80

This thread seems to be following a similar issue. I have been getting my pi imagine from:
https://pkg.duet3d.com/DuetPi-lite.zip

From the Start Here guide.

Danal

Chris is the author of much of this, and anything he says (instantly!!) overrides anything I say. I am a technically literate end user who sometimes tries to help.

As he said, RC7 is going to be incompatible with certain releases (including the latest stable) of DSF.

Also, as he said, installing firmware with bossa is really a fallback procedure. Once you get to the point where DSF, DWC, and the Firmware are all at releases that talk to each other, you should never have to bossa.

One of the reasons why I wanted the output of sudo apt list duetcontrolserver -a is it will tell us what DSF release is installed, and which feed your Pi is on.

Demi

@chrishamm
Thanks for the help everyone.

"A SD card must NOT be present in the Duet 3 when connecting a Raspberry Pi to it"
It is not, Im using the same card for both the board and the pi, and bouncing back and forth.

"RRF 3.01-RC7 is incompatible to the latest stable DSF release. You have to stick with 3.0 until the next stable version is out"
Okay, if I am understanding correctly, the GPIO control method cant be used at this time with the newest firmware. No biggie for me, the intent is to run the board through USB control from a pi running Repitier as a front panel. I was just doing basic setup with the pi in this config.

"Firmware updates generally do not need to be installed manually. This is done automatically when the system components (packages) of the DuetPi OS are updated"

How is this accomplished? Do I need to SSH into the pi and update, or do I need to flash a new OS to the SD card for the pi? The only reason I went down this road was I was having issues with deployprobe.g not being called for M401 and related. These Duet3s are being used in a production facility, and Im the guy that got picked to implement them, so I really do appreciate how quickly you all have jumped in to help me. Im at pucker factor 5.5.

Danal

@Demi said in Firmware update woes. Duet3:

@chrishamm
Thanks for the help everyone.

"A SD card must NOT be present in the Duet 3 when connecting a Raspberry Pi to it"
It is not, Im using the same card for both the board and the pi, and bouncing back and forth.

Good.

"RRF 3.01-RC7 is incompatible to the latest stable DSF release. You have to stick with 3.0 until the next stable version is out"
Okay, if I am understanding correctly, the GPIO control method cant be used at this time with the newest firmware.

If I understand your statement correctly... no... "the GPIO method" is available at every release, if DSF and the firmware match. Longer answer: Tthe firmware (on the Duet board itself) and the DSF (DuetSoftwareFramework) on the Pi must be at release levels that are compatible with each other. We know that you have RC7 on the firmware. We don't know, at this moment, what DSF you have.

Further complicating this answer: There is a "stable" release path on the install servers, and an "unstable". I don't know which one you chose back at the time you built the SD card. If you used the "out of the box" card, you are on "stable".

To finish this thought: We MAY need to bossa one more time. After that, everything will keep itself in sync.

No biggie for me, the intent is to run the board through USB control from a pi running Repitier as a front panel. I was just doing basic setup with the pi in this config.

This may be a unique requirement of your production environment, but... generally everybody in Duet land recommends against this. It un-does most of the advanced function of the Duet (web, onboard files, onboard monitoring), and leaves you with an expensive board that is forced to be dumb.

Anyway, not all that relevant to the learning curve here...

"Firmware updates generally do not need to be installed manually. This is done automatically when the system components (packages) of the DuetPi OS are updated"

How is this accomplished? Do I need to SSH into the pi and update,

Correct. ssh into Pi, then sequence is always:

sudo apt update
sudo apt upgrade

(or, if for some reason you don't want the Pi to upgrade itself 'sudo apt upgrade duetsoftwareframework')

These Duet3s are being used in a production facility, and Im the guy that got picked to implement them, so I really do appreciate how quickly you all have jumped in to help me. Im at pucker factor 5.5.

We will get you going.

A Former User

@Demi said in Firmware update woes. Duet3:

"Firmware updates generally do not need to be installed manually. This is done automatically when the system components (packages) of the DuetPi OS are updated"
How is this accomplished?

It does depend on the DuetSoftwareFramework (or probably specifically duetcontrollserver) already working; if you have an incompatible firmware on the Duet apt update will not update the firmware.

Specifically apt update will also update the package RepRapFirmware, and as part of its script it will ask the Duet board to run the update just like you would run M997 S1 from a console - but if the board isn't connected or otherwise unable to communicate with the running version of DSF the update will not succeed, and as far as I know it will not retry - but once communication is sorted you can run M997 S1 as it will read the firmware file that was part of the RepRapFirmware update.

Demi

@Danal said in Firmware update woes. Duet3:

We know that you have RC7 on the firmware. We don't know, at this moment, what DSF you have.

Ohhhh. Headslap. Alright standby, working on it now. Yeah I know the front panel deal is weird. Its a long and strange story, but we have some printers that were purchased that already have front panels that underperformed in their shipped state, and a safety requirement that they can be controlled physically. Ill update the pi and report back in 5.

Demi

Before:


pi@duet3:~ $ sudo apt list duetcontrolserver -a
Listing... Done
duetcontrolserver/stable,now 1.2.4.0 armhf [installed,automatic]
duetcontrolserver/stable 1.2.3.0 armhf
duetcontrolserver/stable 1.2.2.1 armhf
duetcontrolserver/stable 1.1.0.5 armhf
duetcontrolserver/stable 1.0.4.1 armhf
duetcontrolserver/stable 1.0.3.1 armhf

After
sudo apt-get update
sudo apt-get upgrade:


pi@duet3:~ $ sudo apt list duetcontrolserver -a
Listing... Done
duetcontrolserver/stable,now 1.2.4.0 armhf [installed,automatic]
duetcontrolserver/stable 1.2.3.0 armhf
duetcontrolserver/stable 1.2.2.1 armhf
duetcontrolserver/stable 1.1.0.5 armhf
duetcontrolserver/stable 1.0.4.1 armhf
duetcontrolserver/stable 1.0.3.1 armhf

Its...the same? DCS error persists. Restarting.

Danal

Thanks @bearer, very good clarification!

A Former User

@Demi said in Firmware update woes. Duet3:

Its...the same?

need to switch to the unstable packge list.

edit:

#comment out stable list
sudo sed -i '/ stable/s/^/#/g' /etc/apt/sources.list.d/duet3d.list
#add unstable list
echo "deb https://pkg.duet3d.com/ unstable armv7" | sudo tee /etc/apt/sources.list.d/duet3d-unstable.list

Danal

Yep, or regress the firmware on bossa. I believe forward is better, I'm going to give him instructions for that.

Demi

You guys are awesome. Im a babe in the woods over here, and thank you Danal for anticipating that I didnt know how to switch to the unstable package list. Lol. I sure didnt.
Trying it now.

Danal

Yeah, you probably found it on the Wiki, here is a cut paste, you can just run these exactly as shown:

wget -q https://pkg.duet3d.com/duet3d.gpg
wget -q https://pkg.duet3d.com/duet3d-unstable.list
sudo mv duet3d.gpg /etc/apt/trusted.gpg.d/
sudo mv duet3d-unstable.list /etc/apt/sources.list.d/duet3d-unstable.list
sudo chown root:root /etc/apt/trusted.gpg.d/duet3d.gpg
sudo chown root:root /etc/apt/sources.list.d/duet3d-unstable.list

AFTER those run, one more time:

sudo apt update
sudo apt upgrade duetsoftwareframework

Danal

Once all that finishes, Duet Web should suddenly work.

A reset should not be required... but... if things still won't connect, first action is power cycle. That sequence above is pretty solid.

Demi

Oh, whoops. I may have jumped the gun. I ran with Bearers instructions, followed with an update/upgrade. Now returning:

pi@duet3:~ $ sudo apt list duetcontrolserver -a
Listing... Done
duetcontrolserver/unstable,now 1.3.2 armhf [installed,automatic]
duetcontrolserver/unstable 1.3.1 armhf
duetcontrolserver/unstable 1.3.0 armhf
duetcontrolserver/unstable 1.2.5.0 armhf
duetcontrolserver/unstable 1.2.4.0 armhf
duetcontrolserver/unstable 1.2.3.1 armhf
duetcontrolserver/unstable 1.2.3.0 armhf
duetcontrolserver/unstable 1.2.2.1 armhf
duetcontrolserver/unstable 1.2.2.0 armhf
duetcontrolserver/unstable 1.2.1.0 armhf
duetcontrolserver/unstable 1.2.0.0 armhf
duetcontrolserver/unstable 1.1.0.5 armhf
duetcontrolserver/unstable 1.1.0.4 armhf
duetcontrolserver/unstable 1.1.0.3 armhf
duetcontrolserver/unstable 1.1.0.2 armhf
duetcontrolserver/unstable 1.1.0.1 armhf
duetcontrolserver/unstable 1.1.0.0 armhf
duetcontrolserver/unstable 1.0.4.1 armhf
duetcontrolserver/unstable 1.0.4.0 armhf
duetcontrolserver/unstable 1.0.3.5 armhf
duetcontrolserver/unstable 1.0.3.3 armhf
duetcontrolserver/unstable 1.0.3.2 armhf

Restarting.

Danal

Our instructions looked different but did the same things. Your status looks GOOD

A Former User

@Danal said in Firmware update woes. Duet3:

but did the same things

almost; but chrishammn never confirmed or denied if stable and unstable list should co-exist after not too long ago asking someone to remove the stable list.

Danal

Once everything is back up, just for fun, try this from the Pi ssh session

echo "m115" | sudo /opt/dsf/bin/CodeConsole

Mine returns:

FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC FIRMWARE_VERSION: 3.01-RC7 ELECTRONICS: Duet 3 MB6HC v0.6 or 1.0 FIRMWARE
_DATE: 2020-04-14b3

and the fact that it returns anything indicates the Pi and the Duet are connected.

Danal

@bearer said in Firmware update woes. Duet3:

@Danal said in Firmware update woes. Duet3:

but did the same things

almost; but chrishammn never confirmed or denied if stable and unstable list should co-exist after not too long ago asking someone to remove the stable list.

Ah, very interesting. Should we update the documentation in the "getting started"?

A Former User

@Danal said in Firmware update woes. Duet3:

Should we update the documentation in the "getting started"?

i re-read it after his comment, and i guess it could be interpreted as either or, and the rest of us missed that. (but i suspect english is not the native language for me nor the author of the text so ymmw). however adding the key in both scenarios would indicate one or the other. if the text were to be changed replacing all the key stuff with wget -qO - https://pkg.duet3d.com/duet3d.gpg | sudo apt-key add - would probably be worth while as well.

clarifying if it is an issue and making the instructions clearer would probably be a good thing in any case.

Danal

@bearer said in Firmware update woes. Duet3:

but i suspect english is not the native language for me nor the author of the text so ymmw)

I joke, and I repeat JOKE, that I am not a native English speaker.

I was born in a small town in TX, and the grain of truth behind that joke is that I really did take some tutoring at a point long after college, in my mid-career, so that I could speak accent-less, grammatically correct, English when I need to in business situations. It did seem to unlock some advancement that was lagging a bit.

But what REALLY cured my TX accent, and made me sound neutral american, was living in the Greater London Area (New Barnet) for about a year.