Duet3D not connecting to the computer (Please read carefully)

Phaedrux

Do you have Bossa installed on your PC?

Reaperrhs

Yes. Yat as well

Phaedrux

And nothing shows up in Bossa with these steps?

To update via USB (using a Windows host):

You will need to install Bossa 1.9.1 from https://github.com/shumatech/BOSSA/relea... on your PC.
Place a jumper across the ERASE pins on the Duet 3 and power it up to erase the firmware. The Bossa port should appear on your PC (if it doesn't, try pressing the Reset button).
The erase jumper is located in the center of the board near the large CPU chip.
Remove the ERASE jumper, load Bossa and select the correct COM port. It should identify the device as ATSAM70x20.
Check the Erase All, Boot to Flash and Lock boxes
Download the latest RRF V3 from here: https://github.com/dc42/RepRapFirmware/r...
Browse to the firmware binary, and select Write.
When that completes, select Verify.
When that completes successfully, press the Reset button on the Duet 3 to restart the Duet in normal mode.

@Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

and the lights are the same on the picture

Which picture?

Reaperrhs

I try that several times, doesn't work

Reaperrhs

dc42

@Reaperrhs, have you installed the Windows driver for Duet? You can find it in file DuetDriverFiles.zip which is available at https://github.com/dc42/RepRapFirmware/releases/tag/3.01-RC9 and in some earlier releases. You need to unzip the package into a temporary folder, then double-click on the .inf file.

I am in communication with Filastruder about your board.

A Former User

@Phaedrux said in Duet3D not connecting to the computer (Please read carefully):

Have you tried connecting it to your network with a config file set copied to the SD card?

it doesn't sound like thats worth while pursuing after

i place the jumper and erased and still not working,

Reaperrhs

i format my memory card by mistake and lost all files

Reaperrhs

@dc42 the only thing left to is to connect the board to the network using an ethernet cable but unfortunately, I cant files to do that

A Former User

@Reaperrhs

The common denominator in this problem is what?

I will tell you, and I'm sorry if brutal honesty is not what you want to hear.

The problem is not the board's it's you.

Reaperrhs

@CaLviNx all this happen after i try to connect the board to the ethernet port, I swap the memory card by accident, don't forget it comes with the problem out the box, is impossible to make a mistake just by connecting the board via USB to the computer, DELETE A FILE? IT HAPPEN TO ANYONE AFTER BEING TRYING FOR A WEEK

Phaedrux

I'd like to ask those not directly helping solve this issue to please avoid commenting. The goal here is to help a user get their printer working again, anything not in service of that goal should be withheld.

Phaedrux

@Reaperrhs were you able to install the drivers as DC42 describes?

@dc42 said in Duet3D not connecting to the computer (Please read carefully):

You can find it in file DuetDriverFiles.zip which is available at https://github.com/dc42/RepRapFirmware/releases/tag/3.01-RC9 and in some earlier releases. You need to unzip the package into a temporary folder, then double-click on the .inf file.

A Former User

@Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

DELETE A FILE? IT HAPPEN TO ANYONE AFTER BEING TRYING FOR A WEEK

Deleting files or formatting cards is the least of your problems. You erased the firmware and ended up in the same situation as last time.

Formatting the card, no problem, go download a new image.

Running the card in stand alone mode, the files aren't provided on the card that is delivered with the Duet3. Instead follow the instructions and lean on the guide for the Duet2 as well.

But you will first have to find a solution to your USB problems before you can make any progress after erasing the firmware. And you'll just have to accept we'll question your methods as we go along.

If you are unable to install the drivers and get it working on windows, do you have a linux computer, a raspberry pi or similar you can use? Can you borrow something?

Reaperrhs

i get it to connect to the computer and YAT, diag LED is blinking

A Former User

@Reaperrhs said in Duet3D not connecting to the computer (Please read carefully):

i get it to connect to the computer and YAT, diag LED is blinking

Does it respond to g-code, if you send it say M115and M122 ?

Reaperrhs

YES, it does

A Former User

Show us; and if it does - it works. no problem.

Reaperrhs

Reaperrhs

the only thing i did different was to try all ports on my desktop pc, eventually i found one that it likes